topic Re: How often does refurb stock come in? in Discussions & Feedback

How often does refurb stock come in?

Anonymous — Wed, 10 Apr 2013 01:43:54 GMT

Hey guys,

I ordered a new (refurb) pay monthly phone this morning and everything went through fine. When it came to dispatching a little later, I got a text saying it was delayed and that they would let me know when the phone was coming back in stock! The phone was 'in stock' at time of ordering.

Anyway I know it depends on customer returns and the like, but generally how quick is the refurb turnaround? Was hoping to get hold of the phone soon because my current one is ignoring calls.

Cheers

Re: How often does refurb stock come in?

Anonymous — Wed, 10 Apr 2013 08:52:47 GMT

I would be tempted to get on the phone to them if it showed as in stock when you ordered it's obvious someone's lying here

Re: How often does refurb stock come in?

Anonymous — Wed, 10 Apr 2013 10:10:11 GMT

I had a chat using the online customer service thing and they said they couldn't confirm when it will be back in stock.

Trouble is, they've taken the phone off the site altogether now! I still have my order to dispute though.

Re: How often does refurb stock come in?

Anonymous — Wed, 10 Apr 2013 15:05:38 GMT

Give them a call on 202, live chat is useless. They don't know anything, you will get a better answer on 202

Re: How often does refurb stock come in?

Anonymous — Wed, 10 Apr 2013 16:08:49 GMT

You're right, livechat told me it was in stock again this morning. Complete nonsense however as I just contacted them again for it to have once again gone out of stock. Tut!

I'll have to ring then. Thanks Stuart

Re: How often does refurb stock come in?

Anonymous — Wed, 10 Apr 2013 18:41:24 GMT

No problem, let us know how you get on

Re: How often does refurb stock come in?

Toby — Thu, 11 Apr 2013 14:52:56 GMT

Let us know how you get on Kristian

Re: How often does refurb stock come in?

Anonymous — Thu, 11 Apr 2013 14:56:37 GMT

Hello all, I contacted o2 through livechat again this morning because 202 returned a strange beep. They proceeded to tell me the handset was on "low stock"...

So I thought here we go again. BUT! 10 minutes later I got an email saying the phone was finally dispatched. Its due tomorrow morning!

Re: How often does refurb stock come in?

Anonymous — Thu, 11 Apr 2013 15:37:00 GMT

Nice one. Let us know what you think of it