https://community.o2.co.uk/t5/Discussions-Feedback/NO-SIGNAL-12-HOURS-NOW/m-p/429272#M31875 Hi all<BR />I need help/advice, my phone at least once a week loses o2 signal and the time period varies, I turn the phone off/on and remove the sim etc. I work in an office with 150 people and often enough not all o2 customers are affected there will just be a handful of us. I've checked the website and service in my area is fine (well clearly somethings wrong), o2 have tried replacing my sim etc and it makes no difference, even a new phone has no affect. What would you do? Offcom? I'm paying for a service I don't always get with no reasonable solution - this has now been happening on/off for a year or so<BR /><BR />Many thanks Mon, 18 Mar 2013 07:47:28 GMT Anonymous 2013-03-18T07:47:28Z https://community.o2.co.uk/t5/Discussions-Feedback/NO-SIGNAL-12-HOURS-NOW/m-p/429272#M31875 Hi all<BR />I need help/advice, my phone at least once a week loses o2 signal and the time period varies, I turn the phone off/on and remove the sim etc. I work in an office with 150 people and often enough not all o2 customers are affected there will just be a handful of us. I've checked the website and service in my area is fine (well clearly somethings wrong), o2 have tried replacing my sim etc and it makes no difference, even a new phone has no affect. What would you do? Offcom? I'm paying for a service I don't always get with no reasonable solution - this has now been happening on/off for a year or so<BR /><BR />Many thanks Mon, 18 Mar 2013 07:47:28 GMT https://community.o2.co.uk/t5/Discussions-Feedback/NO-SIGNAL-12-HOURS-NOW/m-p/429272#M31875 Anonymous 2013-03-18T07:47:28Z https://community.o2.co.uk/t5/Discussions-Feedback/NO-SIGNAL-12-HOURS-NOW/m-p/429282#M31876 O2 have tried the obvious things (SIM or Phone) so it would appear to an intermittent signal issue. I suggest you make a log of the dates, times and phone numbers effected by this then send the information to the technical support guys to investigate - It's possibly a fault that it not showing on the O2 systems and your info will help with the issue. Personally I wouldn't be going to Ofcom until I had exhausted all opportunities with O2 as they wouldn't be interested. Mon, 18 Mar 2013 08:22:04 GMT https://community.o2.co.uk/t5/Discussions-Feedback/NO-SIGNAL-12-HOURS-NOW/m-p/429282#M31876 MI5 2013-03-18T08:22:04Z