topic Re: No minutes left in Discussions & Feedback

No minutes left

Anonymous — Sun, 30 Dec 2012 22:44:11 GMT

Hi there,

i would appreciate if someone could help with my inquiry. I am running out of minutes but I still need to call. What can i do in order for me to top up or use my phone to call? My next minutes will be on January2 and since it is just Dec.30 I only have a couple of minutes left. Please tell me what to do.

thank you!

SportsfireO2

Re: No minutes left

Anonymous — Sun, 30 Dec 2012 23:37:17 GMT

Use a landline, are you on contract or pay as you go? If its only 3 days away, you could buy a bolt on, use any texts you have instead of calling

Re: No minutes left

Anonymous — Sun, 30 Dec 2012 23:41:53 GMT

Hi, i am on contract. I dont have a landline and i am always in the field so i need minutes. i was trying to top up my phone but it says i'm on contract. What will i do? I really need my minutes even only until midnight of jan.1. Thanks!

Re: No minutes left

Anonymous — Sun, 30 Dec 2012 23:42:50 GMT

How can i buy bolt on? Does it have £5 considering that i only need it for 48hrs.

Re: No minutes left

Anonymous — Sun, 30 Dec 2012 23:45:05 GMT

Btw, i use my minutes to call my family abroad especially this coming new year. But i am using intl call card so i just need minutes.

Re: No minutes left

jonsie — Sun, 30 Dec 2012 23:48:20 GMT

You can't buy a bolt on for extra minutes.

As you are on contract you will still be able to use your mobile but once your minutes run out you will be charged at your normal rates. Check on My O2 for call costs outside your allowance.

Re: No minutes left

jonsie — Sun, 30 Dec 2012 23:50:48 GMT

International calling cards or international bolt on info :

http://www.o2.co.uk/callingcard

Re: No minutes left

Anonymous — Mon, 31 Dec 2012 00:15:16 GMT

Thanks a lot!

Re: No minutes left

stnicholas — Thu, 14 Feb 2013 11:52:45 GMT

I believe that O2 are unfairly deducting minutes from my 'free' 300 minutes per month on the Simplicity plan. I have counted the 'minutes' I've used on the dialled numbers app and it doesn't tally with what they have deducted from my 300 minutes.

Re: No minutes left

MI5 — Thu, 14 Feb 2013 12:07:20 GMT

How much is the difference? Are you sure you are counting from the correct date each month?

Re: No minutes left

stnicholas — Thu, 14 Feb 2013 12:13:58 GMT

The amount we are talking about is small. My minutes were 'updated' yesterday, to 300 free anytine any network minutes, and that's why I can be precise about the amount of minutes I've used and the amount that has been deducted.

Re: No minutes left

MI5 — Thu, 14 Feb 2013 12:24:26 GMT

What is your definition of "small". I've just checked mine and have a discrepancy of 31 seconds this month (my billing cycle is from the 24th) so not a major issue....

Re: No minutes left

stnicholas — Thu, 14 Feb 2013 12:27:42 GMT

Well, it's a little more than 31 seconds. I'll keep an eye on it over the course of the next few days. Thank you for the input.