topic Re: automatic log out in Discussions & Feedback

automatic log out

Anonymous — Wed, 16 Jan 2013 22:28:11 GMT

when I am in email, webmail automatically logs me out after about ten minutes. I then have to log in again. How do I stop this happening.

Re: automatic log out

perksie — Wed, 16 Jan 2013 22:32:37 GMT

You can't sorry, you would be better using an email program to access your mail, as that wouldn't happen.

This forum and your log into MyO2 do the same, we have been asking for a fix for years now.

Re: automatic log out

Anonymous — Wed, 16 Jan 2013 22:37:57 GMT

Try a browser add on which refreshes the web page at preset intervals.

Re: automatic log out

perksie — Wed, 16 Jan 2013 22:41:14 GMT

@Anonymous wrote:
Try a browser add on which refreshes the web page at preset intervals.

I tried that for the forum but only with limited success, so I've stopped using it.

It was ReloadEvery do you use it?

Re: automatic log out

jonsie — Wed, 16 Jan 2013 22:43:31 GMT

Problem with the reload add-ons is that you lose your message halfway through writing it.

Re: automatic log out

perksie — Wed, 16 Jan 2013 22:45:57 GMT

@jonsie wrote:
Problem with the reload add-ons is that you lose your message halfway through writing it.

That's what put me off, I wonder if there's a better one about?

I reckon it's unfixable unless O2 change the system.

Re: automatic log out

Anonymous — Wed, 16 Jan 2013 22:46:16 GMT

THANKS. YES, I KEEP ASKING O2 TO FIX IT AND THEY SAY IT IS AND ITS NOT! I WAS ADVISED TO CHANGE MY WEBMAIL SERVER.

Re: automatic log out

jonsie — Wed, 16 Jan 2013 22:47:34 GMT

YOU SOUND VERY STRESSED!:smileyhappy:

Re: automatic log out

perksie — Wed, 16 Jan 2013 22:49:29 GMT

There's no need to shout!

Did you read my first response, it is not broken?

Wrong yes, but not broken.

Re: automatic log out

Anonymous — Wed, 16 Jan 2013 22:49:21 GMT

THANKS FOR THAT. ITS ONE IDEA. I MIGHT CHANGE MY WEBMAIL TO HOTMAIL AS PEOPLE HAVE TOLD ME THEY DON'T HAVE THIS PROBLEM WHEN THEY USE THAT. THANKS FOR GIVING ME A CHOICE.

Re: automatic log out

Anonymous — Wed, 16 Jan 2013 22:55:54 GMT

@perksie wrote:
@Anonymous wrote:
Try a browser add on which refreshes the web page at preset intervals.

I tried that for the forum but only with limited success, so I've stopped using it.

It was ReloadEvery do you use it?

That's the one
I used it for the forum but haven't used it for some time now.

The answer to so many of these O2 email problems is gmail

Re: automatic log out

Anonymous — Wed, 16 Jan 2013 23:01:25 GMT

IF YOU KNEW HOW MANY TIMES i HAVE WANTED TO THROW MY LAPTOP OUT OF THE WINDOW!!!O2 GURUS WON'T EXPLAIN WHY THIS HAPPENS AND JUST SAY ITS FIXED..OH YEH!!! I THOUGHT I WAS A LONER HERE AND I FIND OUT NO I AM NOT THE ONLY ONE HAVING TO LOG IN TWENTY TIMES A NIGHT. I'M GOING BALD TEARING MY HAIR OUT! WE NEED TO GET A PETITION GOING IF THERE ARE OTHERS GETTING FRAZZLED BY THIS. THANKS ANYWAY.

Re: automatic log out

jonsie — Wed, 16 Jan 2013 23:06:24 GMT

Have you tried using an email client such as Thunderbird?

Re: automatic log out

Anonymous — Wed, 16 Jan 2013 23:07:21 GMT

AHA! GMAIL..YET ANOTHER CHOICE..MY DAYS LOOK BRIGHTER. I'M GETTING A NEW LAPTOP AND I DON'T THINK O2 WEBMAIL WILL GET ANYWHERE NEAR IT.

Re: automatic log out

Anonymous — Wed, 16 Jan 2013 23:08:39 GMT

THANKS..WILL RESEARCH THUNDERBIRD.

Re: automatic log out

Anonymous — Wed, 16 Jan 2013 23:23:10 GMT

Hi Sressed...

Just a pointer - using block capitals in forum posts is called "shouting" - it's okay for emphasising the occasional point but frowned upon when used for an entire post.

No harm done - just a "heads up" in case you weren't aware

Re: automatic log out

Anonymous — Tue, 26 Feb 2013 17:20:19 GMT

Have stopped shouting due to arm better. It was easier to type when incapacitated. Thanks anyway.