topic Re: Feedback: 'feedback@o2.com' in Discussions & Feedback

Feedback: 'feedback@o2.com'

jonsie — Mon, 26 Nov 2012 12:56:00 GMT

I have recently spoken to Mohammed in customer service who was patient, very knowledgeable and spent 40 minutes going through various settings and functions on my new phone. He also sent me various technical emails which explained every function on the phone.

On one of the emails, along with his personal contact details (which he was happy to give me) was a feedback address which is below.

feedback@o2.com

Simple really and I presume this can be used for both positive and negative feedback, positive in my case!:smileyhappy:

Re: Feedback: 'feedback@o2.com'

perksie — Mon, 26 Nov 2012 16:31:28 GMT

Well done jonsie, useful email link.

How are you getting on with the new phone?

Re: Feedback: 'feedback@o2.com'

Toby — Mon, 26 Nov 2012 16:46:06 GMT

Cheers for that jonsie, lovely words.

As perksie says, how is the phone?

Re: Feedback: 'feedback@o2.com'

jonsie — Mon, 26 Nov 2012 17:22:14 GMT

@perksie wrote:
Well done jonsie, useful email link.

How are you getting on with the new phone?

Got the hang of it now perksie but I seem to find new things it can do every day:smileyhappy:

Re: Feedback: 'feedback@o2.com'

perksie — Mon, 26 Nov 2012 17:26:45 GMT

Android can be a bit magical can't it?

I'm looking forward to an upgrade from 2.2 as soon as someone gets some stock, I might get a Nexus 4!

Re: Feedback: 'feedback@o2.com'

jonsie — Mon, 26 Nov 2012 17:28:39 GMT

It's certainly getting some good write-ups and I would possibly have gone with that had I waited.

Re: Feedback: 'feedback@o2.com'

perksie — Mon, 26 Nov 2012 17:39:45 GMT

By the time I get round to it the S3 might have come down a bit, I would prefer that really.

Struggling with justifying the expense, but with Chhristmas coming up I might take the plunge!

Re: Feedback: 'feedback@o2.com'

Anonymous — Mon, 26 Nov 2012 18:00:47 GMT

Nice, Jonsie! Thanks for the email address. I suspect it may prove very useful to me one not-so-distant day.

Re: Feedback: 'feedback@o2.com'

Anonymous — Thu, 29 Nov 2012 08:43:30 GMT

Hi guys,

Thanks again for this thread - we've managed to find the person in question and feed this back. Great work everyone!

Cheers,
Leonard

Re: Feedback: 'feedback@o2.com'

Anonymous — Thu, 29 Nov 2012 09:09:51 GMT

Guys, I've just heard the email address feedback@o2.com isn't working and after testing it myself, that unfortunately seems to be correct.

However, please feel free to start a thread to share it with the community and send me a private message (preferably with your mobile phone number) if you'd like it fed back into the business.

Cheers,
Leonard

Re: Feedback: 'feedback@o2.com'

Anonymous — Mon, 25 May 2015 07:35:00 GMT

I have two phones on the same account but can only find one bill the phone numbers i refer to end 1) 4386 & 2) 4381 can you please put both bills on the same account so that i can view them together

Re: Feedback: 'feedback@o2.com'

Cleoriff — Mon, 25 May 2015 07:59:58 GMT

Hi @Anonymous This is a customer to customer forum and we have no access to your account. You can do this yourself via MyO2. Sign in and use the option Bring in Products

http://www.o2.co.uk/myo2

Re: Feedback: 'feedback@o2.com'

jonsie — Mon, 25 May 2015 10:46:01 GMT

https://accounts.o2.co.uk/transferproducts