topic Re: 12 month Contract- Pointless in Discussions & Feedback

12 month Contract- Pointless

Anonymous — Thu, 22 Nov 2012 00:35:26 GMT

I have been a loyal O2 customer for the last 9 years and typically spent £80-90 a month. In June I signed up for another 12 months and paid the highest tariff so I could get 6 month early upgrades (I'm a geek!). My first phone was a Galaxy s3 to which I paid £80. I today called up to get the availability of certain phones as I am due my upgrade soon- I was astonished. iPhone 5- 24 month only, Note 2- 18 month min, Nexus 4 - 18 month min. So why am I paying a min of £72 a month line rental for a 6 month early upgrade when essentially I have no option to get the latest phone?? Surely this tariff is aimed at people who like technology and are willing to pay a bit extra to change their phone more often? Don't get me wrong, I am willing to contribute towards the phone but don't restrict my options. I guess like many others I will sit tight for 6 months and leave. Disgusting state of affairs.

James

Re: 12 month Contract- Pointless

Anonymous — Thu, 22 Nov 2012 00:38:32 GMT

Do other networks offer anything close to what O2?

Can not say this is something I have come across before.

Re: 12 month Contract- Pointless

Anonymous — Thu, 22 Nov 2012 00:41:06 GMT

Vodafone offer them on a 12 month deal.

Re: 12 month Contract- Pointless

Anonymous — Thu, 22 Nov 2012 00:48:12 GMT

Do they give you the early upgrade as well?

Re: 12 month Contract- Pointless

Anonymous — Thu, 22 Nov 2012 00:51:08 GMT

3 months I believe.

Re: 12 month Contract- Pointless

Anonymous — Thu, 22 Nov 2012 01:04:02 GMT

Have you spoken with the rentention team, they have a little more give not a lot but might be worth a try.

Re: 12 month Contract- Pointless

Anonymous — Thu, 22 Nov 2012 01:08:11 GMT

Well I have 6 months left so I can't leave without paying it off so i doubt they will care! If I had known this I would never have signed up.