https://community.o2.co.uk/t5/Discussions-Feedback/Worst-service-ever/m-p/322852#M25697 <P>Take your pick. There are many choices but be aware none of them can give you a guaranteed 100% wonderful customer experience.</P> Sun, 14 Oct 2012 14:27:48 GMT jonsie 2012-10-14T14:27:48Z https://community.o2.co.uk/t5/Discussions-Feedback/Worst-service-ever/m-p/322848#M25696 Been on hold to O2 for 1 hour and been hung up on twice! It gets worse I thought going to a store when I was placed in a queue where the lady serving advised there were three people in front of me, I sat down for 5 minutes and she came back advising there were 7 people in front of me. This must be an O2 SLA that comes in your T&amp;C's as I have never been treated so poorly as a consumer. The funniest thing is that I was trying to renew my contract.... This seems impossible so I am thinking of leaving to a phone company that wants my custom. Any suggestions? Sun, 14 Oct 2012 14:25:24 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Worst-service-ever/m-p/322848#M25696 Anonymous 2012-10-14T14:25:24Z https://community.o2.co.uk/t5/Discussions-Feedback/Worst-service-ever/m-p/322852#M25697 <P>Take your pick. There are many choices but be aware none of them can give you a guaranteed 100% wonderful customer experience.</P> Sun, 14 Oct 2012 14:27:48 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Worst-service-ever/m-p/322852#M25697 jonsie 2012-10-14T14:27:48Z