topic Repair Tracking not working in Discussions & Feedback

Repair Tracking not working

Anonymous — Mon, 03 Sep 2012 15:43:16 GMT

Hey guys,

Took my phone into 02 shop as it become faulty,They have sent it off for repair and gave me a recipt with a online repair tracking number...however it does not work,Ive tried many times made sure everything is correct i type in.

All i get is this...

http://i18.photobucket.com/albums/b125/shaneathome/Capture-10.png

I dont want to keep calling the store,They are always very busy...So thats why i wanted to use the tracker but whats the point if it dont work.

I see someone made a post on this issue some time back,and its still not working now.

Very poor 02 dont you think?

Re: Repair Tracking not working

Anonymous — Wed, 15 Apr 2015 22:54:43 GMT

O2 trackong system is not meant to work. It's just put there to frustrate the O2 customers, because O2 think that customers are a pain in the neck so it's just O2's way of getting their own back on them.

Re: Repair Tracking not working

jonsie — Wed, 15 Apr 2015 22:58:41 GMT

I can see a few flaws in that logic.

Re: Repair Tracking not working

Cleoriff — Wed, 15 Apr 2015 23:23:19 GMT

HI... you will probably need to give it a day at least for tracking to kick in.

It all depends on the courier company being used.. they update sites after midnight..

Re: Repair Tracking not working

MI5 — Thu, 16 Apr 2015 07:27:12 GMT

The conspiracy theorists are back

Re: Repair Tracking not working

Cleoriff — Thu, 16 Apr 2015 08:12:59 GMT

@MI5 wrote:
The conspiracy theorists are back

If you are talking about post 2....then I thought the same......

Re: Repair Tracking not working

jonsie — Thu, 16 Apr 2015 08:54:06 GMT

You mean it's an actual theory...?

Re: Repair Tracking not working

Anonymous — Thu, 16 Apr 2015 15:01:11 GMT

If that's a theory then I failed the test, it's just his view & nothing added to this question that was asked