topic Re: Does anyone know why the O2 network is down…? in Discussions & Feedback

Does anyone know why the O2 network is down…?

Anonymous — Tue, 17 May 2011 14:56:00 GMT

It would be nice if O2 sent a text out to it's customersabout what is going on with there network.

Re: Does anyone know why the O2 network is down…?

Anonymous — Tue, 17 May 2011 15:03:35 GMT

Making calls and using data
We continue working hard to address the issue affecting services in parts of N and E London, Kent and E Sussex.
This was caused by theft and vandalism at one of our operations sites in E London.
We sincerely apologise to affected customers and will update progress regularly.
This update has just been posted:
The damage caused by the theft of cables and cards has been assessed and a loss inventory taken. Recovery work is now underway. Initial estimates predict a level of service availability on 2G and 3G networks by approximately 16:00.

Re: Does anyone know why the O2 network is down…?

perksie — Wed, 20 Jun 2012 06:46:56 GMT

It would be nice if O2 sent a text out to it's customersabout what is going on with there network.

How would they do that if the network is down?
http://community.giffgaff.com/t5/Servic ... 2955#M9064
Have you not noticed all the other threads about it?

Re: Does anyone know why the O2 network is down…?

Anonymous — Tue, 17 May 2011 15:09:04 GMT

I hope its back soon i rely heavily on my net and for some reason my wifi is gone too

Re: Does anyone know why the O2 network is down…?

Anonymous — Tue, 17 May 2011 15:12:28 GMT

its gone 4pm and still no service

Re: Does anyone know why the O2 network is down…?

Anonymous — Tue, 17 May 2011 15:16:31 GMT

Yes! I have coverage again! Thank you engineers lol

Re: Does anyone know why the O2 network is down…?

Anonymous — Tue, 17 May 2011 15:21:16 GMT

i have nothing still

Re: Does anyone know why the O2 network is down…?

Anonymous — Tue, 17 May 2011 15:26:31 GMT

I now have service in east london but i would like to know will we o2 customers be compensated for the loss of service i have experienced nearly 15 hours loss of service.

Re: Does anyone know why the O2 network is down…?

perksie — Tue, 17 May 2011 15:29:59 GMT

I now have service in east london but i would like to know will we o2 customers be compensated for the loss of service i have experienced nearly 15 hours loss of service.

One part of a day, let's say £1, and you want compensation, are you serious?

Re: Does anyone know why the O2 network is down…?

Anonymous — Tue, 17 May 2011 15:32:57 GMT

I now have service in east london but i would like to know will we o2 customers be compensated for the loss of service i have experienced nearly 15 hours loss of service.

Re: Does anyone know why the O2 network is down…?

perksie — Tue, 17 May 2011 15:47:56 GMT

I now have service in east london but i would like to know will we o2 customers be compensated for the loss of service i have experienced nearly 15 hours loss of service.

I suspect it's the user name that's the problem here!

Re: Does anyone know why the O2 network is down…?

Anonymous — Tue, 17 May 2011 15:57:04 GMT

It would be nice if O2 sent a text out to it's customers about what is going on with there network.

Doh..... :robotsurprised: :robotsurprised: :robotsurprised: :robotsurprised:

Re: Does anyone know why the O2 network is down…?

perksie — Tue, 17 May 2011 16:06:35 GMT

It would be nice if O2 sent a text out to it's customers about what is going on with there network.

Doh..... :robotsurprised: :robotsurprised: :robotsurprised: :robotsurprised:

What's that old saying about a Toc H lamp?

Re: Does anyone know why the O2 network is down…?

Anonymous — Tue, 17 May 2011 16:22:09 GMT

What's that old saying about a Toc H lamp?