https://community.o2.co.uk/t5/Discussions-Feedback/How-to-chat-with-o2-guru-through-o2-website/m-p/205797#M17300 Hi,-<BR />i had a few chats with some very kind o2 gurus the last days. They always told me to come back when i have further questions. The point is that the chat possibility always came without demand. No i would like to know how to get back in chat with these gurus, as my prob is still not solved...<BR />Cheers Wed, 20 Jul 2011 16:06:21 GMT Anonymous 2011-07-20T16:06:21Z https://community.o2.co.uk/t5/Discussions-Feedback/How-to-chat-with-o2-guru-through-o2-website/m-p/205797#M17300 Hi,-<BR />i had a few chats with some very kind o2 gurus the last days. They always told me to come back when i have further questions. The point is that the chat possibility always came without demand. No i would like to know how to get back in chat with these gurus, as my prob is still not solved...<BR />Cheers Wed, 20 Jul 2011 16:06:21 GMT https://community.o2.co.uk/t5/Discussions-Feedback/How-to-chat-with-o2-guru-through-o2-website/m-p/205797#M17300 Anonymous 2011-07-20T16:06:21Z https://community.o2.co.uk/t5/Discussions-Feedback/How-to-chat-with-o2-guru-through-o2-website/m-p/205798#M17301 It normally comes up if you browse the help pages <img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png" alt="slight_smile" title="slight_smile" /> Wed, 20 Jul 2011 16:22:22 GMT https://community.o2.co.uk/t5/Discussions-Feedback/How-to-chat-with-o2-guru-through-o2-website/m-p/205798#M17301 Anonymous 2011-07-20T16:22:22Z https://community.o2.co.uk/t5/Discussions-Feedback/How-to-chat-with-o2-guru-through-o2-website/m-p/205799#M17302 Doesnt come since 2 days now. Tried it several times a day, logged in and not... May be they don't like me anymore and banned me.... The gurus are very nice, but the customer service himself is so bad. They dont even spend time to read emails correctly and give answers totally out of the context. I told them for example that i live in germany and they told me to go to a O2 Uk Shop near me!! :mansurprised: :mansurprised: :mansurprised: :mansurprised: (Some 350 miles away...)<BR />This is so sad. My english is may be not the best, but good enough to comprehend me....<BR />Cheers Q. Wed, 20 Jul 2011 19:24:41 GMT https://community.o2.co.uk/t5/Discussions-Feedback/How-to-chat-with-o2-guru-through-o2-website/m-p/205799#M17302 Anonymous 2011-07-20T19:24:41Z https://community.o2.co.uk/t5/Discussions-Feedback/How-to-chat-with-o2-guru-through-o2-website/m-p/205800#M17303 Is it an issue us customers can help you with? You are asking a query about O2-UK ? Wed, 20 Jul 2011 19:50:51 GMT https://community.o2.co.uk/t5/Discussions-Feedback/How-to-chat-with-o2-guru-through-o2-website/m-p/205800#M17303 adamtemp64 2011-07-20T19:50:51Z https://community.o2.co.uk/t5/Discussions-Feedback/How-to-chat-with-o2-guru-through-o2-website/m-p/205801#M17304 Sorry, you cant. Its quite delicate and only someone with possibility to look in the o2 system can help me further.<BR /><BR />Cheers Q. Wed, 20 Jul 2011 20:42:59 GMT https://community.o2.co.uk/t5/Discussions-Feedback/How-to-chat-with-o2-guru-through-o2-website/m-p/205801#M17304 Anonymous 2011-07-20T20:42:59Z https://community.o2.co.uk/t5/Discussions-Feedback/How-to-chat-with-o2-guru-through-o2-website/m-p/205802#M17305 This may be a pointer<BR /><!-- l --><A class="postlink-local" href="http://forum.o2.co.uk/viewtopic.php?f=3&amp;t=66061">viewtopic.php?f=3&amp;t=66061</A><!-- l --> Wed, 20 Jul 2011 21:11:32 GMT https://community.o2.co.uk/t5/Discussions-Feedback/How-to-chat-with-o2-guru-through-o2-website/m-p/205802#M17305 jonsie 2011-07-20T21:11:32Z https://community.o2.co.uk/t5/Discussions-Feedback/How-to-chat-with-o2-guru-through-o2-website/m-p/205803#M17306 I now see steve Wed, 20 Jul 2011 21:18:49 GMT https://community.o2.co.uk/t5/Discussions-Feedback/How-to-chat-with-o2-guru-through-o2-website/m-p/205803#M17306 adamtemp64 2011-07-20T21:18:49Z