topic o2 LandLine? in Discussions & Feedback

o2 LandLine?

Anonymous — Sun, 29 Mar 2009 17:05:03 GMT

So o2 provide many ranges of communications, but no landline service. I am currently with BT, and they are such an awful company its untrue. They told me when I signed up, that I will be expected to pay roughly about £17 p/m for landline and package. This package includes free calls, days nights and weekends. My bill came in (for the quarter) at nearly £300! We dont even use the phone! So I have had to pay £70p/m for the last 3 months to reduce the bill.

We only went with BT so I could get o2 broadband.

Life would be so much easier (and cheaper) if o2 provided a landline service. What do other people think?

o2 LandLine?

perksie — Mon, 30 Mar 2009 13:45:17 GMT

Yes I agree. A land-line package would complete the service.

Have you checked your BT bill? I'm on option 2 and never spend more than £22 a month, and I do use the phone. They can't be charging you that much for nothing.

o2 LandLine?

Anonymous — Mon, 30 Mar 2009 14:42:54 GMT

yeah we go through it everytime, and everytime there is numbers/locations we dont even know..when we try to contest it with BT, they just say "its on your bill, so somebody has called them from your line".

If it happens again, we have decided to refuse payment and ask BT to investigate the problem.

C`mon O2, roll out a landline service pleeeeeeeease

o2 LandLine?

Anonymous — Tue, 31 Mar 2009 20:18:17 GMT

I couldn't agree more! BT need companies to fight against so this would be ideal.

I've just signed for the free evenings and weekend calls so hope mine won't be high as this tariff's for one year. It shouldn't be as I don't think we've used it at all. I prefer to either email or use my mobile if it's within my tariff.

o2 LandLine?

Anonymous — Thu, 02 Apr 2009 01:41:47 GMT

yeah we go through it everytime, and everytime there is numbers/locations we dont even know..when we try to contest it with BT, they just say "its on your bill, so somebody has called them from your line".
If it happens again, we have decided to refuse payment and ask BT to investigate the problem.
C`mon O2, roll out a landline service pleeeeeeeease

Possible scenarios:

a)hardware hax
Ask for technician to investigate external sockets,external wiring etc.It's not common these days for neighbour "tampering" but who knows?Sometimes "skilled" technician is able to connect your wiring to next door flat.

Btw I rent 1 bed flat and I got 5 phoneline sockets . LOL
Two from BT ,other probably from cable provider.

b)BT database errors (billing)
Make sure they got your correct customer details (customer landline number,customer number etc) these days every billing system has it's own way of life.Everything is possible.I had old account still active and sticked to new one.Can anyone tell why?Anyway its sorted

c)always make sure you know the price for special,extra super duper phone number you want to call.
Some calls (gold,silver,extra,special super duper ETC numbers) prices per minute may vary very drastically not to mention connection fee can always make your happy.

o2 LandLine?

Anonymous — Sat, 21 Nov 2009 13:11:45 GMT

O2 are rolling out o2 landline in the new year!

o2 LandLine?

perksie — Wed, 20 Jun 2012 08:13:48 GMT

This service is available now but seems to be for business users only:

http://www.o2.co.uk/sme/businessservice ... ine/prices

Have you heard any announcements about personal lines?

o2 LandLine?

Anonymous — Sat, 21 Nov 2009 17:09:03 GMT

As stated above landlines are rolling out to consumer in early 2010

o2 LandLine?

perksie — Sat, 21 Nov 2009 18:08:17 GMT

Where have you seen this published?

o2 LandLine?

Anonymous — Sat, 21 Nov 2009 22:39:14 GMT

it hasnt been published to the public yet

o2 LandLine?

perksie — Sat, 21 Nov 2009 23:04:46 GMT

That reduces it to rumour status then.

o2 LandLine?

Anonymous — Sat, 21 Nov 2009 23:47:45 GMT

its going to happen i had training on it today

o2 LandLine?

perksie — Sun, 22 Nov 2009 00:41:18 GMT

Ta.

o2 LandLine?

Anonymous — Sun, 22 Nov 2009 00:55:50 GMT

its going to happen i had training on it today

Great info Carl.

I take it you work for O2 then?

o2 LandLine?

perksie — Sun, 22 Nov 2009 02:29:08 GMT

Could be a spy!

O2 Landline

Anonymous — Mon, 23 Nov 2009 14:03:41 GMT

It's bound to happen, Telefonic is one of the largest Telecommunication companies in the world and it needs a foot-hold in the UK landline Business - thinks makes sense!

o2 LandLine?

Anonymous — Mon, 23 Nov 2009 17:05:10 GMT

That's good news! Means people can choose O2 broadband now without having a BT subscription.

o2 LandLine?

Anonymous — Fri, 01 Jan 2010 03:40:55 GMT

www.pocketpicks.co.uk/index.php/2006/11 ... xt-spring/

Would be good for the market -but sounds like a stress on O2 staff to me. There'd need to be massive investment or they'd quickly get a bad name.

I really like O2 but we'd need something new/cheap/convenient for me to move from BT because I never use their phone system, just the bit O2 hook up too -LLU.

I look forward to their offering!

o2 LandLine?

Anonymous — Tue, 20 Apr 2010 20:01:09 GMT

Juts got a call from O2 regarding their landline service.

I have elected to go with O2 and ditch BT.

The total monthly cost of my O2 landline will be:

O2 Home Phone Evening & Weekend £9.50
Home phone Bolt Ons: Caller Display £1.75

Total cost is: £11.25

The above is a few quid cheaper than my current BT line, plus BT have caused me nothing but problems and their CS is overseas and terrible.

Bye bye BT, you won't be missed, especially when you give me all the credit that you currently hold.

BT waste of time

Anonymous — Wed, 21 Apr 2010 19:31:14 GMT

I suggest everyone leaves BT if possible because they have really bad customer service. Its appalling.