topic Re: Change My Number in Discussions & Feedback

Change My Number

Anonymous — Tue, 12 Mar 2019 10:56:31 GMT

Is it possible to change my phone number through o2?

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Re: Change My Number

jonsie — Mon, 07 Feb 2011 20:56:00 GMT

Call customer service and they will change the number for you. This will be free of charge if it's your first request. Tell them you are receiving nuisance calls or texts.
You don't need a new sim card as O2 will provision a new number to your present sim.

Re: Change My Number

Anonymous — Mon, 07 Feb 2011 20:58:00 GMT

thank you very much, do you know which number it is i need to call? and i will i lose my numbers and messages?

Re: Change My Number

jonsie — Mon, 07 Feb 2011 21:06:17 GMT

Use the contact details at the foot of the O2 home page or try the online chat. Just browse the shop pages until you get a pop up chat box. They do work quite late. I have used the chat option at 10pm recently.
It's almost certain you will lose your contacts so you will need to back them up first. If your phone is equipped with a memory card then you can back them up there.

Re: Change My Number

Anonymous — Mon, 07 Feb 2011 21:09:52 GMT

great thanks, unforutnately phone lines are only open till 9pm and the chat thing referred me to them but thanks for your help

Re: Change My Number

jonsie — Mon, 07 Feb 2011 21:19:40 GMT

You're welcome, good luck.

Re: Change My Number

Anonymous — Mon, 07 Feb 2011 22:13:23 GMT

Call in tne morning, nothing saved to your phone or sim is lost, the new number comes with a new voicemail box though so saved voicemails will be lost.

Re: Change My Number

Anonymous — Tue, 08 Feb 2011 15:44:59 GMT

thank you very much, do you know which number it is i need to call? and i will i lose my numbers and messages?

202

Re: Change My Number

Anonymous — Tue, 08 Feb 2011 23:33:05 GMT

also, bare in mind it can take up to 24 hours for full service to resume, so don't panic if you loose service for a while.
Regards, Steph

Re: Change My Number

Anonymous — Wed, 10 Apr 2013 22:20:46 GMT

due to harassing calls and texts need a number change please

Re: Change My Number

Anonymous — Wed, 10 Apr 2013 22:23:41 GMT

You need to call O2 and they will change the number for you tell them you are receiving harassing calls if your on pay monthly the number is 202 they open at 8 am

Re: Change My Number

jonsie — Wed, 10 Apr 2013 22:38:39 GMT

More info here : I want to stop receiving nuisance calls/messages | Support | O2

Re: Change My Number

JDWharton-1978 — Thu, 30 Dec 2021 22:07:19 GMT

They charge you 35 pound otherwise - complaint going in now, nobody can call that a reasonable charge..

Re: Change My Number

Cleoriff — Thu, 30 Dec 2021 22:37:32 GMT

@JDWharton-1978

O2 allow 1 FREE change of number. Any change thereafter will cost £35.