topic Re: Contacting o2 with queries. in Discussions & Feedback

Contacting o2 with queries.

Anonymous — Sun, 21 Nov 2010 12:06:59 GMT

Is there an address that allows o2 users to contact them by snail mail, OR a general email address so I can send an email to o2 WITHOUT having first to answer their inappropriate filtration questions?
David Henderson

Re: Contacting o2 with queries.

perksie — Sun, 21 Nov 2010 12:22:33 GMT

You will have to pass security however you contact them, if you are discussing your account.

Re: Contacting o2 with queries.

Anonymous — Sun, 21 Nov 2010 12:31:01 GMT

Email is generally handled by an offshore contractor and they will recommend that you telephone 0800 230 0202.
Head Office :
260 Bath Road,
Slough,
Berkshire
SL1 4DX
UK

Re: Contacting o2 with queries.

Anonymous — Sun, 21 Nov 2010 12:51:24 GMT

TY for reply, I feared as much.
I am amazed that revies of o2 (like the Which report) find such a high level of customer satisfaction.
Bye
David

Re: Contacting o2 with queries.

perksie — Sun, 21 Nov 2010 13:09:59 GMT

Well, 21 million UK customers can't all be wrong!
I hope you find a solution to whatever is troubling you.

Re: Contacting o2 with queries.

jonsie — Sun, 21 Nov 2010 13:25:08 GMT

Write here :: mycare@o2mail.co.uk
This will allow you to write without filling in details but they may come back to you for more info.

Re: Contacting o2 with queries.

Anonymous — Sun, 21 Nov 2010 18:52:05 GMT

Steve
Thanks for the email address, just what I want, I have started to write to them.
Dave

Re: Contacting o2 with queries.

jonsie — Sun, 21 Nov 2010 18:54:26 GMT

Glad to help.