https://community.o2.co.uk/t5/Discussions-Feedback/phone-not-working/m-p/1820754#M140571 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4249395">@rossclarke7</a>&nbsp;</P><P>You need to get it looked at by a ph9one shop or O2 if it's still in warranty.</P><P>You can also search Google to see how to do a reset on your particular device.</P> Tue, 02 Dec 2025 22:00:32 GMT MI5 2025-12-02T22:00:32Z https://community.o2.co.uk/t5/Discussions-Feedback/phone-not-working/m-p/1820753#M140570 <P>When I press the turn on button I can feel it connect but the screen remains blank.</P> Tue, 02 Dec 2025 21:47:58 GMT https://community.o2.co.uk/t5/Discussions-Feedback/phone-not-working/m-p/1820753#M140570 rossclarke7 2025-12-02T21:47:58Z https://community.o2.co.uk/t5/Discussions-Feedback/phone-not-working/m-p/1820754#M140571 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4249395">@rossclarke7</a>&nbsp;</P><P>You need to get it looked at by a ph9one shop or O2 if it's still in warranty.</P><P>You can also search Google to see how to do a reset on your particular device.</P> Tue, 02 Dec 2025 22:00:32 GMT https://community.o2.co.uk/t5/Discussions-Feedback/phone-not-working/m-p/1820754#M140571 MI5 2025-12-02T22:00:32Z