topic O2 Maidstone in Discussions & Feedback

O2 Maidstone

BillMc1 — Sat, 15 Nov 2025 16:53:00 GMT

How this is the right place.

i have just been into the Maidstone Store with a problem with activating a new SIM.

The service is received from Ella Mae (Asst.Manager) was absolutely outstanding. She was able to resolve my issue very quickly. In addition she did advise of the TV/Broadband package available, however, I have too long left on my current contract.

just wanted to say that Ella Mae was a credit to your company

Re: O2 Maidstone

MI5 — Sat, 15 Nov 2025 17:00:09 GMT

I've requested a move to the correct place but nice to hear good feedback for a change @BillMc1

Re: O2 Maidstone

TallTrees — Sat, 15 Nov 2025 21:55:33 GMT

Thanks for taking the time to send a thank you message @BillMc1

Re: O2 Maidstone

pgn — Mon, 17 Nov 2025 17:45:17 GMT

One for @Dave-O2 to feed back to the Maidstone store, perhaps?

Nice to hear happy stories instead of sob-stories, @BillMc1 👍

Re: O2 Maidstone

Dave-O2 — Tue, 18 Nov 2025 10:52:51 GMT

Thanks @pgn

@BillMc1 Can you please drop me a PM with the approx time of your vist and your mobile number and i'll get this sent across to the correct area 😁