topic Re: Improve the signal in the Lancaster and Morecambe area in Discussions & Feedback

Improve the signal in the Lancaster and Morecambe area

LucasWebster04 — Thu, 06 Nov 2025 18:03:01 GMT

O2 you really need to improve the signal in the Lancaster and Morecambe area where I live, the signal here is always low, also there's a mask not working near me, the post code is LA11RX.

Re: Improve the signal in the Lancaster and Morecambe area

madasaf1sh — Thu, 06 Nov 2025 18:10:04 GMT

@LucasWebster04

Improving signal takes time, and best thing to do is check your local planning portal to see if there are any applications in, but also note NIMBY's in your local area maybe behind any lack of improvement..

Register for the My Network app, and keep logging issues... and keep an eye on https://status.o2.co.uk and look at these guides

**post flagged for postcode as he posted his name as well as the ops username**

Re: Improve the signal in the Lancaster and Morecambe area

Enlli — Thu, 06 Nov 2025 18:21:18 GMT

Going on the report fixing one of the masts is taking longer than expected. It could be access problems, need for spares and any number of things.

It is obviously a joint mast with Vodafone as they put this out

There’s a problem with our mobile network in this area at the moment that may be causing issues with your service. We’re sorry if you’re experiencing any disruption, we know how frustrating this can be. Unfortunately, it’s taking us a little longer than we expected to fix this issue – sorry for the delay. Rest assured, we’ll get things up and running again as soon as we can, and we’ll update this page once we have an update. Thanks for your patience. As soon as we have any further updates, we’ll let you know here