topic Fire in area now down to one bar signal in Discussions & Feedback

Fire in area now down to one bar signal

Evastrasza — Thu, 06 Nov 2025 17:43:44 GMT

The 5 g mast in my area was damaged due to a fire at the building the mast is located. Will I be entitled to compensation for lost signal , or is there an actual place I can go to figure out when it’ll be up and running again. Thanks

Re: Fire in area now down to one bar signal

Enlli — Thu, 06 Nov 2025 17:59:39 GMT

No one will be able to tell you when it will be up and running. Depending on any damage it could be some time. The mast may not even belong to O2.

Download My Network to record and monitor the situation

https://www.o2.co.uk/apps/my-network

As to compensation that's for O2 to decide, probably when things are fixed. The terms and conditions don't guarantee you a signal

Re: Fire in area now down to one bar signal

madasaf1sh — Thu, 06 Nov 2025 18:06:45 GMT

@Evastrasza

Why do you think you should get compensation when o2 was the victim of a fire??

Maybe find the building owner and ask them to pay you for inconvenience

If you have 1 bar of signal you have network access... end of conversation...

Pathetic

Re: Fire in area now down to one bar signal

Evastrasza — Thu, 06 Nov 2025 18:19:35 GMT

Please don't call me pathetic thanks

Re: Fire in area now down to one bar signal

jonsie — Thu, 06 Nov 2025 18:23:14 GMT

@madasaf1sh wrote:
@Evastrasza

Why do you think you should get compensation when o2 was the victim of a fire??

Maybe find the building owner and ask them to pay you for inconvenience

If you have 1 bar of signal you have network access... end of conversation...

Pathetic

That sums it up nicely....

or maybe not too nicely 😂