Email from Virgin Media

Enlli — Thu, 23 Oct 2025 10:26:31 GMT

Just had the following email from Virgin Media.

First I've heard of it

So the question is, will this improve the O2 side of things, or are they still going their own merry way, one disregarding the other?

"We've been busy improving our phone systems this past year, which has meant some of our customers have had issues contacting us while we update a few things.

We know this isn't the kind of service you expect, and we're sorry
The good news is, it's all sorted now - which means you should have no problem getting in touch with us. If you still need to, just call 0345 454 1111*. We’re here to help Monday–Friday, 8am–9pm."

Re: Email from Virgin Media

pgn — Thu, 23 Oct 2025 13:04:32 GMT

I'd imagine the left hand is still careening on its merry way, to the exclusion of the right hand, as usual...

Re: Email from Virgin Media

jonsie — Thu, 23 Oct 2025 13:17:38 GMT

And the answer to your question @Enlli is a definite NO!

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Email from Virgin Media

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