topic Re: Customer Service in Discussions & Feedback

Customer Service

JAL25 — Wed, 15 Oct 2025 13:13:18 GMT

Is there no way to speak to a human with O2 any more??? I'm just wasting hours going round in circles on the website and can't find anything.

Re: Customer Service

jonsie — Wed, 15 Oct 2025 13:15:44 GMT

All ways here

Re: Customer Service

madasaf1sh — Wed, 15 Oct 2025 13:56:19 GMT

Live chat can be found via the app or if lucky once logged into Myo2 @JAL25

Re: Customer Service

pgn — Wed, 15 Oct 2025 19:38:32 GMT

Social Media lets you engage with a human, albeit one on the other end of a keyboard - Facebook, FB Messenger and Instagram are good, links to them for O2 in this guide: (already shared above) @JAL25 - the Social Media team need a bit of promoting, but they are good for most tech items! Good luck!