topic Remote Voicemail Retrieval in Discussions & Feedback

Remote Voicemail Retrieval

Hagadol1 — Wed, 08 Oct 2025 04:01:27 GMT

I am on a pay monthly contract. I am often overseas and like to

check my Voicemail from a remote phone by:

Calling my O2 number (My O2 sim turned off)

When Voicemail kicks in - I press *

Enter my passcode on prompt

Then can listen to Voicemails.

If I change my contract to a "Pay As You Go" does that

change the way I retrieve Voicemail ?

Re: Remote Voicemail Retrieval

pgn — Wed, 08 Oct 2025 05:39:15 GMT

It's "available to all customers", @Hagadol1

https://www.o2.co.uk/help/phones-and-devices/calls-and-messaging/voicemail

And this may be helpful:

From memory, voicemail access to retrieve messages is free, if your bundle has minutes left, on Contract, but chargeable on PAYG tariffs. Check that out in your PAYG product's terms and conditions, to be sure. Good luck!

Re: Remote Voicemail Retrieval

8Rachael — Mon, 17 Nov 2025 09:12:15 GMT

Is it possible to remove a VM greeting and any messages remotely?

Re: Remote Voicemail Retrieval

pgn — Mon, 17 Nov 2025 09:20:03 GMT

@8Rachael wrote:
Hi
Is it possible to remove a VM greeting and any messages remotely?

Not sure what you mean by "remotely", but accessing O2 Voicemail is possible both from your O2 mobile or any other phone line (land-based or mobile):

if you are having issues with an indicator not going out when you mailbox is empty, @8Rachael