topic Re: Oops in Discussions & Feedback

Oops

madasaf1sh — Mon, 22 Sep 2025 14:08:28 GMT

Ahh, good start to the week with my Z Fold 7

It is off to Samsung tomorrow, to be hopefully fixed...

Re: Oops

pgn — Tue, 23 Sep 2025 05:59:14 GMT

When challenging Samsung, one thing to remember: never fold! 🤣

Good luck, hope it is reparable at minimal or zero cost...🤞

Re: Oops

TallTrees — Tue, 23 Sep 2025 06:33:40 GMT

2nd thing to remember @pgn

(In my opinion) is never buy a fold. 😨

Never seem to want to fold the TV in half 😕 doesn't seem sensible some how

Hope all goes OK with the

repair @madasaf1sh

Re: Oops

Cleoriff — Tue, 23 Sep 2025 06:51:25 GMT

Best of luck @madasaf1sh 🤗

Re: Oops

madasaf1sh — Tue, 23 Sep 2025 09:19:31 GMT

This is the first folding phone I have had have and issue, and I have had about 5 or 6 of them, so this looks like a display issue similiar to a laptop one..

lets see what they come back with...

Re: Oops

jonsie — Tue, 23 Sep 2025 10:12:54 GMT

User damage knowing Samsung

But good luck @madasaf1sh

Re: Oops

madasaf1sh — Tue, 23 Sep 2025 10:39:59 GMT

I worry they will say that as well.... Hence I have a back up plan - insurance and then play hell with our Samsung Account manager..

But as they say hope for the best, plan for the worst..

Re: Oops

jonsie — Tue, 23 Sep 2025 10:47:43 GMT

Always good to have an alternative option @madasaf1sh

Re: Oops

madasaf1sh — Tue, 23 Sep 2025 13:09:12 GMT

Very true, well the phone has been picked up and is on its way to TMT First

Re: Oops

TallTrees — Tue, 23 Sep 2025 18:42:25 GMT

Good to hear folders are working ok.

SK friend with her Samsung flip folding phone is happy. Must say it is better to hold when not in use.

Hope all goes well @madasaf1sh

👋

Re: Oops

Oxonian — Wed, 24 Sep 2025 14:17:17 GMT

Good luck @madasaf1sh ; at least you have insurance as back-up ! 😀

Re: Oops

madasaf1sh — Fri, 26 Sep 2025 13:00:49 GMT

Update on my Z Fold 7 Samsung repair:

They are waiting on parts to fix it as they fixed it then broke it in testing... so far no mention of costs or paying for it.

Only question is will I get it back before my roadtrip to Ireland a week on Sunday

Re: Oops

jonsie — Fri, 26 Sep 2025 13:34:00 GMT

Samsung do a 24 hour delivery but Sunday may be pushing it

I would consider this a warranty repair as they haven't given you an estimate

Good luck on both counts @madasaf1sh

Re: Oops

Cleoriff — Fri, 26 Sep 2025 18:49:28 GMT

Keeping fingers crossed for you @madasaf1sh

Re: Oops

madasaf1sh — Thu, 02 Oct 2025 09:20:24 GMT

Another update:

The phone is on its way back from Samsung, all fixed so fingers crossed it arrives before I leave for Ireland this weekend

Re: Oops

jonsie — Thu, 02 Oct 2025 09:22:47 GMT

Excellent news @madasaf1sh

Fingers crossed you have it back in time 🤞

Re: Oops

Cleoriff — Thu, 02 Oct 2025 12:00:06 GMT

Good to hear. Enjoy Ireland 😉

Re: Oops

TallTrees — Thu, 02 Oct 2025 12:06:33 GMT

That's not short of a miracle 🤣

@madasaf1sh

Enjoy Ireland 🇮🇪 😀 ☘️

Re: Oops

Oxonian — Thu, 02 Oct 2025 16:45:51 GMT

I hope that the repair is to your satisfaction @madasaf1sh.

Enjoy Ireland ! 😀

Re: Oops

Cleoriff — Fri, 03 Oct 2025 07:35:16 GMT

@madasaf1sh

Not sure if you are flying or ferrying to Ireland?

Either way, this Storm Amy is due to hit us 'over the weekend'

So take care on the journey!!