topic Re: Network issues in Discussions & Feedback

Network issues

Peterstanyer — Sat, 20 Sep 2025 14:53:04 GMT

Annoyed with o2. Load of crap. Moved house. I'm a mile from a mast. No signal at all for Internet or phone. I'm in Bulgaria atm on holiday .full service and 4g . O2 say they fixed my issue at home . Liars

Re: Network issues

madasaf1sh — Sat, 20 Sep 2025 15:08:25 GMT

@Peterstanyer

Doesnt matter what the location of the mast is, or its distance, its what sits in the way of the mast, the topography and geography of your local area, and even what your house is built of..

And the fact you are in Bulgaria means naff all.
And you can always use wifi calling for calls and texts..

These guides may also be useful

And details on how to cancel are here in case you want to move networks...

Re: Network issues

Enlli — Sat, 20 Sep 2025 15:36:03 GMT

Sounds like you moved to an area where the coverage is bad. Network maps are just a computer generated guide

I'm typing this with a very week signal on EE. All the others simply aren't around.

I'm in a built up area.

Last week was the same, but I was more rural.

The UK is noted for poor signal compared with many European countries. Until planning permission is changed and NIMBYs are ignored it's going to stay that way

Re: Network issues

Oxonian — Sun, 21 Sep 2025 12:32:39 GMT

Also worth a look @Peterstanyer :-

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network