topic Re: Secondary Emails.,.Think We Know the Story in Discussions & Feedback

Secondary Emails.,.Think We Know the Story

Enlli — Tue, 26 Aug 2025 12:27:07 GMT

https://www.ispreview.co.uk/index.php/2025/08/virgin-media-o2-uk-users-struggle-to-access-secondary-email-addresses.html

Re: Secondary Emails.,.Think We Know the Story

jonsie — Tue, 26 Aug 2025 12:31:51 GMT

....and the usual brilliant help by customer service

Re: Secondary Emails.,.Think We Know the Story

pgn — Tue, 26 Aug 2025 13:03:28 GMT

When O2 stopped providing e-mail as a service to their customers, that also created a lot of mayhem where billing for your O2 mobile contract and O2 purchases had been tied to the @o2.co.uk address - even if you had added a "free" non-O2 e-mail address as a secondary:

No thought given by the provider, all too common when the move to new back-end systems is undertaken.

Re: Secondary Emails.,.Think We Know the Story

madasaf1sh — Tue, 26 Aug 2025 13:08:08 GMT

To be honest Virgins Email Service is about as reliable as a chocolate fireguard, and its down more than its up, so anyone relying on it needs to have words with themselves.
And this is why I have my own mail servers and gmail as backup