topic Re: Codes in Discussions & Feedback

Codes

Enlli — Tue, 24 Jun 2025 11:19:20 GMT

Well done to O2 for creating panic amongst your customers.

Judging by the post on here Chat and Customer Services must have been inundated.

Who's bright idea was it to let these criptic messages to go out without explanation? ☹️

Cleoriff — Tue, 24 Jun 2025 11:28:08 GMT

Spot on @Enlli

The initial work from us, then Dave, also adding an explanation of how to send a PM to @Dave-O2

All topped off by having to go round every thread with the explanation!!

(Not that I got many of those solutions, as I was nowhere near FFF) 🙄

Enlli — Tue, 24 Jun 2025 11:42:27 GMT

@Cleoriff And still they come. Just dealt with another two

Cleoriff — Wed, 25 Jun 2025 07:27:31 GMT

I see they were still coming in up 21.00 last night. Fingers crossed that's it now.

I wonder how O2 chose the clients to send the message to?

I mean, I have a Samsung (always have) and I wasn't one of the 'lucky' ones 😂