https://community.o2.co.uk/t5/Discussions-Feedback/Top-up-problems/m-p/1798614#M138913 <P>Not experienced that, <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5819214">@Bella-Rox85</a>&nbsp;- I have always found one of the options in this&nbsp;&nbsp;<LI-PRODUCT title="Guide How to Top Up (PAYG)" id="Guide025"></LI-PRODUCT>&nbsp;has worked when another way has been out of order, even spotting silly mistakes that O2 make in their numbers:&nbsp;<A href="https://community.o2.co.uk/t5/Other-Products-and-Services/O2-Web-Top-Up-not-recognising-a-valid-O2-PAYG-number/m-p/1615805/highlight/true#M50726" target="_blank">https://community.o2.co.uk/t5/Other-Products-and-Services/O2-Web-Top-Up-not-recognising-a-valid-O2-PAYG-number/m-p/1615805/highlight/true#M50726</A></P><P>Welcome to the Forum <span class="lia-unicode-emoji" title=":party_popper:">🎉</span></P> Thu, 19 Jun 2025 18:44:04 GMT pgn 2025-06-19T18:44:04Z https://community.o2.co.uk/t5/Discussions-Feedback/Top-up-problems/m-p/1798604#M138912 <P>Did any other PAYASYOUGO customers try to get a voucher yesterday?</P><P>I went to my local shop and they said O2 is down and I suggested putting money on my debit card to do over phone top up but shop assistant said if network down I won't be able too albeit my signal was absolutely fine.I got a top up today and all ok but did anyone else experience this problem?&nbsp;<span class="lia-unicode-emoji" title=":confused_face:">😕</span></P> Thu, 19 Jun 2025 18:08:27 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Top-up-problems/m-p/1798604#M138912 Bella-Rox85 2025-06-19T18:08:27Z https://community.o2.co.uk/t5/Discussions-Feedback/Top-up-problems/m-p/1798614#M138913 <P>Not experienced that, <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5819214">@Bella-Rox85</a>&nbsp;- I have always found one of the options in this&nbsp;&nbsp;<LI-PRODUCT title="Guide How to Top Up (PAYG)" id="Guide025"></LI-PRODUCT>&nbsp;has worked when another way has been out of order, even spotting silly mistakes that O2 make in their numbers:&nbsp;<A href="https://community.o2.co.uk/t5/Other-Products-and-Services/O2-Web-Top-Up-not-recognising-a-valid-O2-PAYG-number/m-p/1615805/highlight/true#M50726" target="_blank">https://community.o2.co.uk/t5/Other-Products-and-Services/O2-Web-Top-Up-not-recognising-a-valid-O2-PAYG-number/m-p/1615805/highlight/true#M50726</A></P><P>Welcome to the Forum <span class="lia-unicode-emoji" title=":party_popper:">🎉</span></P> Thu, 19 Jun 2025 18:44:04 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Top-up-problems/m-p/1798614#M138913 pgn 2025-06-19T18:44:04Z