topic Re: DHL are useless. I wish O2 would choose someone else. in Discussions & Feedback

DHL are useless. I wish O2 would choose someone else.

Guy85 — Fri, 06 Jun 2025 13:09:07 GMT

I ordered a portable speaker from o2 and it didn’t come on the day scheduled and has now been delivered to an entirely different address in another town all together. Appalling from DHL and o2 need to seriously choose another company. Has anyone else had issues with that useless pathetic company?

Re: DHL are useless. I wish O2 would choose someone else.

madasaf1sh — Fri, 06 Jun 2025 13:11:06 GMT

@Guy85

I can honestly say across all the things I have delivered for work etc not had a problem with DHL,(and DPD or UPS for that matter).

Sometimes its just bad luck sorry to say, and mistakes do happen..

Re: DHL are useless. I wish O2 would choose someone else.

Enlli — Fri, 06 Jun 2025 13:38:18 GMT

Like who?

I've had problems with all of them.

Re: DHL are useless. I wish O2 would choose someone else.

jonsie — Fri, 06 Jun 2025 13:50:10 GMT

I had a delivery from DHL whereby the driver turned up at the correct time. parked outside, lit a cigarette and then drove merrily on his way without leaving the parcel.

On the website it stated the driver couldn't find the address!

Needless to say that the driver the next day didn't have the same difficulty

Re: DHL are useless. I wish O2 would choose someone else.

Anonymous — Sat, 14 Jun 2025 08:30:38 GMT

At least they don't use Evri, their customer service is awful and their delivery drivers are worse than useless 95% of the time IMO.

Re: DHL are useless. I wish O2 would choose someone else.

Enlli — Sat, 14 Jun 2025 09:02:21 GMT

@Anonymous

Bad news for you

https://group.dhl.com/en/media-relations/press-releases/2025/dhl-ecommerce-uk-to-merge-with-evri-to-create-uks-premier-parcel-delivery-business.html