topic Re: 5g speed very slow in Discussions & Feedback

5g speed very slow

Downlands — Sun, 25 May 2025 18:40:39 GMT

Our 5g networks is very slow in Thanet Kent speeds ate well below 50mbps.

i am in Lindos Greece at the moment and 5g speeds here are above 120mbps come on o2 Uk get those speeds up where they should be!!

Re: 5g speed very slow

Oxonian — Sun, 25 May 2025 19:20:12 GMT

@Downlands

This is worth a look :-

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

Understand your network coverage

With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:

- check the status of our network in your area – you don’t even need to enter your postcode

- test your network speeds

- report any issues with your service.

It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.

Re: 5g speed very slow

Enlli — Sun, 25 May 2025 19:03:01 GMT

Also depends on what type of 5G and what frequency band is being used.

Also some phone report 5G but are actually on 4G! Particularly with 5G None Stand Alone

Re: 5g speed very slow

Enlli — Sun, 25 May 2025 19:08:08 GMT

Nothing unusual about that

5G is a complicated beast and some 5G still relies on 4G infrastructure. This is a very common system in the UK

Re: 5g speed very slow

Oxonian — Sun, 25 May 2025 19:10:27 GMT

@Elextric

This is worth a look :-

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

Understand your network coverage

With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:

- check the status of our network in your area – you don’t even need to enter your postcode

- test your network speeds

- report any issues with your service.

It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.

Re: 5g speed very slow

monte92 — Fri, 06 Jun 2025 15:05:57 GMT

I find same in Cambridge area should have 5G but never see it, 4G speed is pathetic maybe 5 mbits and upload >0.4 mbits most times apps don't run. Best part is if you can actually get to talk to someone , in the Philippines, they insist their network is running fine even when you can share screen shots of a failed speed test they just say its an anomaly.

Re: 5g speed very slow

madasaf1sh — Fri, 06 Jun 2025 17:07:57 GMT

@monte92

To be honest a lot of networks deprioritise Speed Tests via some of the more popular Speed Test services, and as such a lot of them can be taken with a pinch of salt, I know of a few MVNO's who do this (they wont publicly admit to it, but its obvious).

The call centres have no access to what the NOC see..

There is no speed guarantee on o2, or any other network, and in some places it will be as low as 5Mbps... Best thing to do is at renewal time get some sims test and leave, but all networks have blackspots...

I have a feeling it will be NIMBY's in Cambridge blocking new infrastructure...