topic Re: Today's Blue Monday - experiencing issues in Discussions & Feedback

Today's Blue Monday - experiencing issues

LexLuthor_50 — Mon, 02 Jun 2025 16:57:10 GMT

I entered the Blue Monday competition today, but before I could claim the prize, the site glitched. When I tried again, it stated that I had already entered, yet I haven’t received a confirmation email.
Could you please advise on how I can check my entry status?

Re: Today's Blue Monday - experiencing issues

Enlli — Mon, 02 Jun 2025 17:09:59 GMT

A few people appear to have had problems

This is a customer to customer forum so we can't check

You will need to contact O2 by one of the ways in this help link

Re: Today's Blue Monday - experiencing issues

Oxonian — Mon, 02 Jun 2025 17:32:46 GMT

But you are advised @LexLuthor_50 that e-mails can take 48 hours to arrive ; also check your junk/spam folder. 👍

Re: Today's Blue Monday - experiencing issues

Dave-O2 — Fri, 06 Jun 2025 15:17:21 GMT

Afternoon @LexLuthor_50

If you've still not had your prize, please drop me a PM with your mobile number and email address 👍