topic Re: Fantastic Agent in Discussions & Feedback

Fantastic Agent

Chatians — Tue, 13 May 2025 19:51:57 GMT

I’ve just finished a phone call with an agent who helped me upgrade my phone and I really want to leave some positive feedback. I can’t remember his name unfortunately! He was however fantastic at his job. He spent an hour sorting my new phone contract out, discussing with me my options, and offering me a great deal! Very professional and knowledgable and helped me every step of the way which I really appreciated. I was even called back when the phone dropped which I find a lot of people don’t do that and then you’ve got to call them back and go through the whole automated calling process again. I’m hoping an admin on this may be able to use my account to forward this feedback back to his department.

Re: Fantastic Agent

MI5 — Tue, 13 May 2025 19:54:44 GMT

One for @Dave-O2

Re: Fantastic Agent

Cleoriff — Tue, 13 May 2025 20:50:07 GMT

Thanks for posting @Chatians. Lovely to get positive feedback.

Re: Fantastic Agent

Dave-O2 — Wed, 14 May 2025 08:48:57 GMT

Thanks for the tag @MI5

@Chatians Thanks for your lovely feedback 😁 Can you please PM me your mobile number and the approx time and date of the call, so i can get this sent across 👍