topic Re: O2's Roaming partners in Discussions & Feedback

O2's Roaming partners

AWE — Sat, 17 Aug 2024 14:58:16 GMT

Does anybody know who aree O2's roaming partner(s) is/are in Finland?

I have the phone set to "automatic" and it always finds Telia but this network seems to have substantial gaps in its coverage.

Re: O2's Roaming partners

Enlli — Sat, 17 Aug 2024 15:07:26 GMT

Don't think they produce lists these days

Just set things to manual and see what works.

Re: O2's Roaming partners

pgn — Sat, 17 Aug 2024 19:16:04 GMT

The largest telephone operators in Finland are Elisa, Telia, DNA and Moi Mobiili. And don't worry about any that come up with "Forbidden" next to them on your phone in a manual search, @AWE - when roaming, any network that you can get connected to is good 👍🏼

Re: O2's Roaming partners

AWE — Tue, 18 Feb 2025 19:57:41 GMT

Haven't been able to get any roaming service since last Friday. None of the networks seem to work. Is there a problem with O2's servers?

Re: O2's Roaming partners

madasaf1sh — Tue, 18 Feb 2025 21:10:27 GMT

@AWE

It has nothing to do with Servers, as long as your phone is enabled for Roaming the local partner should let you connect.

If you can't connect to any network, then try changing the network to 4G

If not then you will need to contact o2 all the contact details are here you might be best to use Social Media or use Skype to call o2 in the morning on +44 800 902 0217 ( )

Re: O2's Roaming partners

AWE — Thu, 20 Feb 2025 12:38:48 GMT

Thanks for replying.

I have tried all the networks that the phone sees and I've made sure the phone is in 4G mode. Data roaming is on and I have at least 10GB of capacity having just renewed the package (I use a prepaid sim).

No joy at all.

Safari message is "Cannot load page because the Server has stopped responding".

Re: O2's Roaming partners

Enlli — Thu, 20 Feb 2025 13:21:29 GMT

You say you are PAYG, that would produce a problem making calls in Finland as 3G has closed down and your phone may not drop to 2G quick enough.

That should not stop data roaming unless the network are starting to refuse access to none 4G Calling phones.

Re: O2's Roaming partners

madasaf1sh — Thu, 20 Feb 2025 14:25:21 GMT

@AWE

Looks like a number of people on giffgaff have also been having issues roaming in Finland..

https://community.giffgaff.com/d/34226446-cannot-use-roaming-in-finland

Also seen it mentioned on EE and others
Sorry but your best bet it sot contact o2 via social media

Re: O2's Roaming partners

AWE — Fri, 21 Feb 2025 13:42:53 GMT

Enlli,

My phone is set to 4G in the "mobile data options" tab. I can send and receive sms and whatsapp messages. It's only the web access that is the problem

Re: O2's Roaming partners

jonsie — Fri, 21 Feb 2025 14:15:02 GMT

No data

These are some tips to try :

Reboot phone.
Manually search for a different network
If using an iPhone, change data APN to mobile.o2.co.uk
Call customer service to check for any roaming bars
Or if you message O2 using the social media links below, they should be able to help you with this

Re: O2's Roaming partners

Cheesemonger — Sun, 02 Mar 2025 12:58:17 GMT

I've just returned from Finland and I was having similar problems with Telia FI. I got a good 4G signal, an R for roaming and a little X in the bottom right of the signal indicator. I did all the usual checks, and was unable to connect to anyone but Telia. Then later, in a different area of Finland, I managed to connect to DNA and it worked. So something's wrong and I suspect it's a problem with Telia

Re: O2's Roaming partners

AWE — Mon, 03 Mar 2025 14:56:58 GMT

Via facebook, I had a conversation with someone at O2.

After the usual "try a different browser" "restart your phone" etc, They informed me that there was a roaming block on my number! Why? No reply.

Allowing the phone to automatically select a network I, like you, invariably got Telia. This didn't work. I had to manually select the DNA network to get things working.

In my case, this was the set-up I was using when everything went pear-shaped si it was removing the roaming block that fixed tghings for me. Still don't know why they blocked me in the first place.