https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1778249#M137246 <P>I have my methods. One of which ended in a scream before the phone was slammed down</P> Thu, 23 Jan 2025 20:39:13 GMT Enlli 2025-01-23T20:39:13Z https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1763185#M135927 <P>This actually looks quite cool, by VMo2 and hope it is deployed into Live, but do we really want o2 to be intercepting calls</P><P>&nbsp;</P><P><A href="https://news.virginmediao2.co.uk/o2-unveils-daisy-the-ai-granny-wasting-scammers-time/" target="_blank">https://news.virginmediao2.co.uk/o2-unveils-daisy-the-ai-granny-wasting-scammers-time/</A></P> Thu, 14 Nov 2024 13:15:03 GMT https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1763185#M135927 madasaf1sh 2024-11-14T13:15:03Z https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1763186#M135928 <P>If all the AI is doing is intercepting reported scam numbers, then yes it's a good idea. No doubt the scammers will find ways to detect they're talking to AI. They always seem to be one step ahead of the game, so the AI is going to have to keep adapting as it develops. Hopefully it can do that.</P> Thu, 14 Nov 2024 13:27:07 GMT https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1763186#M135928 Bambino 2024-11-14T13:27:07Z https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1763190#M135929 <P>What we now need is an AI program that detects when Customer Service Agents are lying&nbsp; through their back teeth.</P> Thu, 14 Nov 2024 13:46:38 GMT https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1763190#M135929 Enlli 2024-11-14T13:46:38Z https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1763198#M135930 <P>"AI is going to have to keep adapting" - I think, in much SF, this is an area in which AI will excel...</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000028034.gif" style="width: 320px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/59154iBD38F9EFFDBE6AFD/image-size/medium?v=v2&amp;px=400" role="button" title="1000028034.gif" alt="1000028034.gif" /></span></P><P>...vs...</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000028035.gif" style="width: 268px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/59155i86A2A77BB0332AA1/image-size/medium?v=v2&amp;px=400" role="button" title="1000028035.gif" alt="1000028035.gif" /></span></P><P>and</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000028032.gif" style="width: 480px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/59156iEF46C4BC9E14D2A4/image-size/medium?v=v2&amp;px=400" role="button" title="1000028032.gif" alt="1000028032.gif" /></span></P><P>&nbsp;</P><P>We shall see. Generally, like <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/14600">@Bambino</a>,&nbsp;I suspect the AI will not fox the scammers for long somehow...</P><P>&nbsp;</P> Thu, 14 Nov 2024 13:59:50 GMT https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1763198#M135930 pgn 2024-11-14T13:59:50Z https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1763199#M135931 <BLOCKQUOTE><HR /><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4819709">@Enlli</a>&nbsp;wrote:<BR /><P>What we now need is an AI program that detects when Customer Service Agents are lying&nbsp; through their back teeth.</P><HR /></BLOCKQUOTE><P>Easy, that one: whenever they open their mouths <span class="lia-unicode-emoji" title=":rolling_on_the_floor_laughing:">🤣</span></P> Thu, 14 Nov 2024 14:01:17 GMT https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1763199#M135931 pgn 2024-11-14T14:01:17Z https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1763261#M135935 <P>And this is the ISP Review take on that news :-</P><P>&nbsp;</P><P><A href="https://www.ispreview.co.uk/index.php/2024/11/virgin-media-o2-uk-creates-ai-granny-to-waste-scammers-time.html" target="_blank">Virgin Media O2 UK Creates AI Granny to Waste Scammers Time UPDATE - ISPreview UK</A></P><P><A href="https://www.ispreview.co.uk/index.php/2024/11/virgin-media-o2-uk-creates-ai-granny-to-waste-scammers-time.html" target="_blank">https://www.ispreview.co.uk/index.php/2024/11/virgin-media-o2-uk-creates-ai-granny-to-waste-scammers-time.html</A></P><P>&nbsp;</P> Thu, 14 Nov 2024 17:34:49 GMT https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1763261#M135935 Oxonian 2024-11-14T17:34:49Z https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1778221#M137245 <P>Update :-</P><P>&nbsp;</P><P><A href="https://www.ispreview.co.uk/index.php/2025/01/o2-uk-reveals-first-insights-from-ai-granny-created-to-waste-scammers-time.html" target="_blank">O2 UK Reveals First Insights from AI Granny Created to Waste Scammers Time - ISPreview UK</A></P><P><A href="https://www.ispreview.co.uk/index.php/2025/01/o2-uk-reveals-first-insights-from-ai-granny-created-to-waste-scammers-time.html" target="_blank">https://www.ispreview.co.uk/index.php/2025/01/o2-uk-reveals-first-insights-from-ai-granny-created-to-waste-scammers-time.html</A></P><P>&nbsp;</P> Thu, 23 Jan 2025 18:33:39 GMT https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1778221#M137245 Oxonian 2025-01-23T18:33:39Z https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1778249#M137246 <P>I have my methods. One of which ended in a scream before the phone was slammed down</P> Thu, 23 Jan 2025 20:39:13 GMT https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1778249#M137246 Enlli 2025-01-23T20:39:13Z https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1778399#M137254 <P>VMO2 update :-</P><P>&nbsp;</P><P><A href="https://news.virginmediao2.co.uk/o2s-ai-granny-daisy-unveils-what-shes-learnt-from-her-time-on-the-phone-to-scammers-and-what-you-can-do-to-ruin-their-day/" target="_blank">O2’s AI granny Daisy unveils what she’s learnt from her time on the phone to scammers – and what you can do to ruin their day - Virgin Media O2</A></P><P><A href="https://news.virginmediao2.co.uk/o2s-ai-granny-daisy-unveils-what-shes-learnt-from-her-time-on-the-phone-to-scammers-and-what-you-can-do-to-ruin-their-day/" target="_blank">https://news.virginmediao2.co.uk/o2s-ai-granny-daisy-unveils-what-shes-learnt-from-her-time-on-the-phone-to-scammers-and-what-you-can-do-to-ruin-their-day/</A></P><P>&nbsp;</P> Fri, 24 Jan 2025 20:18:39 GMT https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1778399#M137254 Oxonian 2025-01-24T20:18:39Z https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1784945#M137938 <P>More about this here :-</P><P>&nbsp;</P><P><A href="https://www.cnet.com/personal-finance/features/scamming-the-scammers-meet-the-digital-granny-bots-and-youtubers-fighting-ai-fraud/?utm_source=flipboard&amp;utm_content=user%2Fcnet" target="_blank">Scamming the Scammers: Meet the Deepfake Granny, Digital Bots and YouTubers Fighting AI Fraud - CNET</A></P><P><A href="https://www.cnet.com/personal-finance/features/scamming-the-scammers-meet-the-digital-granny-bots-and-youtubers-fighting-ai-fraud/" target="_blank">https://www.cnet.com/personal-finance/features/scamming-the-scammers-meet-the-digital-granny-bots-and-youtubers-fighting-ai-fraud/</A></P><P>&nbsp;</P> Fri, 14 Mar 2025 19:52:18 GMT https://community.o2.co.uk/t5/Discussions-Feedback/DAIsy-AI-Granny/m-p/1784945#M137938 Oxonian 2025-03-14T19:52:18Z