topic Re: Price Rise 2025 in Discussions & Feedback

Price Rise 2025

Enlli — Thu, 16 Jan 2025 20:45:37 GMT

When playing around in MyO2 I came across the following

Monthly price of your Airtime Plan will increase each year from your April bill.

Please refer to your current contract form for details of this increase.

Excludes Essential Plan.

So I looked up my current contract and it gave the usual 3.9% plus

I've never had an email regarding the change for this contract, only a ghost watch one which is 70p rise not £1.80.

Is this another case of O2 confusion

Re: Price Rise 2025

pgn — Thu, 16 Jan 2025 21:06:22 GMT

Some charges increase by 5% every April too, @Enlli

Highlighted pink...😳

Re: Price Rise 2025

Enlli — Thu, 16 Jan 2025 21:46:21 GMT

Yeah. This definitely says airtime plan. But officially I've not been informed of the £1.80 rise.

Not to worry though as I'm out of contract early March

Re: Price Rise 2025

madasaf1sh — Fri, 17 Jan 2025 10:27:00 GMT

I havent had any communication either on mine or the wife's contracts...

So not alone with another o2 mess

Re: Price Rise 2025

Pipstop78 — Wed, 29 Jan 2025 09:32:37 GMT

No email as yet for me either but will be shortly I guess

Re: Price Rise 2025

gmarkj — Mon, 03 Feb 2025 16:29:46 GMT

Had my email come through saying that I'm being put onto the new Ts & Cs on 9th March, and that my bill will go up £1.80 from April.

As I'm on a 12 month deal for £8 per month that's a rise of 22.5%!!

Luckily my 12 months runs out later in Feb, so I'll be upgrading to a new deal before that will hit my account...

Re: Price Rise 2025

Enlli — Mon, 03 Feb 2025 16:38:49 GMT

Same here @gmarkj . Just have to keep an eye out when things change to April 2026. I have an inkling they will take it to the wire this year....

Only thing certain is they are not going to get another £1.80 per month out of me

Re: Price Rise 2025

gmarkj — Mon, 03 Feb 2025 16:43:59 GMT

Have had a quick look on USwitch, and they quote "price rise in April 2025", so have to wait for now @Enlli

Re: Price Rise 2025

madasaf1sh — Mon, 03 Feb 2025 17:32:54 GMT

I still havent had any emails...

Had 4 emails about resetting the direct debit though

Re: Price Rise 2025

RoleOverB — Tue, 22 Apr 2025 11:16:10 GMT

The increase is of £1.80 on my £10 p M bill amounts to an 18% rise. Who sanctioned that?

Re: Price Rise 2025

Enlli — Tue, 22 Apr 2025 11:24:36 GMT

If you did not cancel during the 30 day window after you received notification of the rise, you are deemed to have accepted the new Terms and Conditions.

Percentage wise my rise would have been higher on an £8 contract

Re: Price Rise 2025

pgn — Tue, 22 Apr 2025 11:43:03 GMT

@RoleOverB wrote:
The increase is of £1.80 on my £10 p M bill amounts to an 18% rise. Who sanctioned that?

Ofcom, looking after its own again: From January 17, 2025, Ofcom banned providers from using inflation-linked or percentage-based price rises in new contracts. They must now specify price increases in pounds and pence at the point of sale, according to Ofcom

Re: Price Rise 2025

jonsie — Tue, 22 Apr 2025 11:48:28 GMT

The increase was £1.25 on my £9 Vodafone contract so now £10.25

Not sure what that percentage is except that is more favourable to Vodafone than to their customers

Still....they are all at it now!

Re: Price Rise 2025

Enlli — Tue, 22 Apr 2025 11:57:15 GMT

@jonsie wrote:
The increase was £1.25 on my £9 Vodafone contract so now £10.25
Not sure what that percentage is except that is more favourable to Vodafone than to their customers
Still....they are all at it now!

My wife's Voxi (Vodafone) is still the same £10 as when she took it out over 5 years ago. Go figure

Re: Price Rise 2025

pgn — Tue, 22 Apr 2025 12:10:04 GMT

Voxi stated they would not follow the herd in this respect - all UK mobile phone companies' price/RPI rise info here for info:

https://www.4g.co.uk/news/mid-contract-price-rises/

Re: Price Rise 2025

Oxonian — Tue, 22 Apr 2025 19:03:30 GMT

At least O2 did not increase prices for PAYG customers. 👍

Re: Price Rise 2025

Anonymous — Sat, 26 Apr 2025 19:25:00 GMT

@jonsie it's a bit less than a 14% increase, £1.25 is a penny less than 14% of £9 which would be £1.26.

Re: Price Rise 2025

jonsie — Sat, 26 Apr 2025 19:31:13 GMT

@Anonymous wrote:
@jonsie it's a bit less than a 14% increase, £1.25 is a penny less than 14% of £9 which would be £1.26.

Thank you for that