topic Re: Delivery in Discussions & Feedback

Delivery

Xtrashot — Sun, 15 Sep 2024 20:05:11 GMT

Waiting 4 days so far for delivery, with no end in sight. Anyone had similar problems, and if so how long did it take?

Please and thanks

Re: Delivery

madasaf1sh — Sun, 15 Sep 2024 20:19:20 GMT

Depends what you ordered and when ,as a search will show delays across lots of devices due to warehouse migrations etc ..

Your only option is to call o2 sales on 0800 081 0255 tomorrow morning..

Re: Delivery

Inesa — Wed, 18 Sep 2024 09:09:07 GMT

Im as well still wait my order placed on 15.09.2024

Re: Delivery

Tj86 — Thu, 10 Oct 2024 05:43:55 GMT

Ordered an iphone 16 pro max last sept 16. It has been saying “up to 3 weeks”. It’s now 10th of October and it still says processing so I dunno. Such a bad service

Re: Delivery

Enlli — Thu, 10 Oct 2024 07:44:17 GMT

@Xtrashot @Tj86 @Inesa

https://community.o2.co.uk/t5/Welcome-News/iPhone-16-amp-Watch-Series-10-Megathread-FAQ-s/td-p/1746301

Have a look here

Re: Delivery

TANYA22 — Wed, 18 Dec 2024 01:15:40 GMT

Same waiting since 12th December nothing been told delivery would be clear by the 20th December 24 when I spoke to 6 agent 2 manager they don't know how long now really *bleep* off need to be sorted as this is really appalling and frustrating. They really don't know what they are saying it's just going round the circles, I am really worried as to when I will get the phone or never. Had to be somewhere as family member in hospital but they don't seem to understand that at all so disgusting and stressed out everyday calling and speaking to live agent.

Re: Delivery

pgn — Wed, 18 Dec 2024 10:48:36 GMT

@TANYA22 wrote:
... stressed out everyday calling and speaking to live agent.

Have you tried using Social Media to contact O2, @TANYA22?

Saves hours waiting on the phone...

Messenger – @o2uk

X (formerly known as Twitter) – DM

Re: Delivery

TANYA22 — Wed, 18 Dec 2024 13:40:56 GMT

Yes I spoke to the agent and they said that the warehouse issues is back up and running so not sure if that's true, but still been told to wait

Re: Delivery

TANYA22 — Wed, 18 Dec 2024 13:41:13 GMT

Thank for your help though

Re: Delivery

pgn — Wed, 18 Dec 2024 15:52:33 GMT

You're welcome, @TANYA22.