https://community.o2.co.uk/t5/Discussions-Feedback/Complaints-via-email/m-p/1771054#M136529 <P>Which answers a question not asked.</P> Tue, 10 Dec 2024 21:06:54 GMT MI5 2024-12-10T21:06:54Z https://community.o2.co.uk/t5/Discussions-Feedback/Complaints-via-email/m-p/1770846#M136489 <P>Hi. How can I raise a complaint via email to O2?&nbsp;</P> Tue, 10 Dec 2024 10:19:22 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Complaints-via-email/m-p/1770846#M136489 Michelle-mcc 2024-12-10T10:19:22Z https://community.o2.co.uk/t5/Discussions-Feedback/Complaints-via-email/m-p/1770852#M136490 <P><SPAN>No email but you can write</SPAN></P><P><SPAN>O2 Complaints Review Service</SPAN><BR /><SPAN>PO BOX 694</SPAN><BR /><SPAN>Winchester</SPAN></P><P><A href="https://www.o2.co.uk/how-to-complain" target="_blank">https://www.o2.co.uk/how-to-complain</A></P><P>Be aware it now takes around 8 weeks for complaints&nbsp;<BR /><SPAN>SO23 5AP</SPAN></P> Tue, 10 Dec 2024 10:49:50 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Complaints-via-email/m-p/1770852#M136490 Enlli 2024-12-10T10:49:50Z https://community.o2.co.uk/t5/Discussions-Feedback/Complaints-via-email/m-p/1770939#M136515 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5109286">@Michelle-mcc</a>&nbsp;</P><P>complaintreviewservice@o2.com</P> Tue, 10 Dec 2024 15:38:59 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Complaints-via-email/m-p/1770939#M136515 MI5 2024-12-10T15:38:59Z https://community.o2.co.uk/t5/Discussions-Feedback/Complaints-via-email/m-p/1771044#M136528 <P>The full complaints' process is mapped here&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5109286">@Michelle-mcc</a>&nbsp;:-</P><P>&nbsp;</P><P><A href="https://www.o2.co.uk/how-to-complain" target="_blank">How to Complain | Help | O2</A></P><P><A href="https://www.o2.co.uk/how-to-complain" target="_blank">https://www.o2.co.uk/how-to-complain</A></P><P>&nbsp;</P><P><A href="https://www.o2.co.uk/documents/456036/3782743/Customer+Complaints+code+250924+V0.2.comp.pdf" target="_blank">Customer+Complaints+code+250924+V0.2.comp.pdf</A></P><P><A href="https://www.o2.co.uk/documents/456036/3782743/Customer+Complaints+code+250924+V0.2.comp.pdf" target="_blank">https://www.o2.co.uk/documents/456036/3782743/Customer+Complaints+code+250924+V0.2.comp.pdf</A></P><P>&nbsp;</P> Tue, 10 Dec 2024 20:38:00 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Complaints-via-email/m-p/1771044#M136528 Oxonian 2024-12-10T20:38:00Z https://community.o2.co.uk/t5/Discussions-Feedback/Complaints-via-email/m-p/1771054#M136529 <P>Which answers a question not asked.</P> Tue, 10 Dec 2024 21:06:54 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Complaints-via-email/m-p/1771054#M136529 MI5 2024-12-10T21:06:54Z