topic Left o2 in Discussions & Feedback

Left o2

Vesper73 — Tue, 10 Dec 2024 09:48:25 GMT

I left o2 yesterday I'm just wondering when I will get my last bill. Also O2 have stopped me from accessing the app and my account so I cannot see any previous bills etc, not sure why they do this straight away ?

Re: Left o2

pgn — Tue, 10 Dec 2024 11:41:52 GMT

@Vesper73 - a relatively recent thing, that, sadly.

Hopefully you had a direct debit in place for your final bill or refund next month.

Otherwise, a call to O2

Re: Left o2

Enlli — Tue, 10 Dec 2024 12:20:39 GMT

Try the web.

According to O2 that is kept running after the app is disconnected

https://accounts.o2.co.uk/signin

Re: Left o2

Vesper73 — Wed, 11 Dec 2024 10:24:05 GMT

Thanks, yes I can get in to the online version but there is nothing there, no previous bills, nothing ?

Guess I will have to ring them then.