topic Re: Past Invoices in Discussions & Feedback

Past Invoices

Alvaro1 — Mon, 02 Dec 2024 10:45:08 GMT

I need copies of year 2020 invoices, how can this be claimed from O2. There is a legal right to obtain copies up to 6 years. Who to contact in O2 for this? Thanks

Re: Past Invoices

MI5 — Mon, 02 Dec 2024 11:06:40 GMT

@Alvaro1

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Re: Past Invoices

madasaf1sh — Mon, 02 Dec 2024 11:52:12 GMT

@Alvaro1

There is an as such you need to submit a Subject Access Request and they can be provided to you within 40 working days

https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-you