topic Re: Impossible leaving this mobile, PAC code requested 4 times, not arrived! in Discussions & Feedback

Impossible leaving this mobile, PAC code requested 4 times, not arrived!

Noeffinwayrurea — Sat, 30 Nov 2024 19:49:36 GMT

I want to leave 02 virgin. I have spent 2 hours trying to log into my account, multiple 'password not correct , silly verify with bicycles and traffic lights, 3 resets, 4 PAC requests, I am stuck. What next, I will chuck the phone out of a travelling car cos I'm sick of it and 02 virgin

Re: Impossible leaving this mobile, PAC code requested 4 times, not arrived!

MI5 — Sat, 30 Nov 2024 19:58:13 GMT

@Noeffinwayrurea

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)