Problem to move nr from PAYG to pay monthly

sharkscot — Tue, 26 Nov 2024 19:59:05 GMT

I've requested O2 PAYG to O2 pay monthly keeping same number more than 1.5month ago but they have blocked my old number and nothing was done. I only have promises and feedback I should wait 24h for the problem to be solved.

I also bought that number again, and I've never received the eSIM. It's hopeless calling the support team because they promise it will happen but it hasn't.

Awful service

Re: Problem to move nr from PAYG to pay monthly

MI5 — Tue, 26 Nov 2024 20:03:14 GMT

@sharkscot

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

topic Problem to move nr from PAYG to pay monthly in Discussions & Feedback

Problem to move nr from PAYG to pay monthly

Re: Problem to move nr from PAYG to pay monthly