topic Re: Has Reception Gotten Really Bad? in Discussions & Feedback

Has Reception Gotten Really Bad?

db270488 — Thu, 21 Nov 2024 17:47:28 GMT

The data download speeds has been terrible of late. Is it me or has everyone seen this too?

I've not move to a new area for work but the reception has been so bad. I can' do whatsapp calls without it constantly dropping and reconnecting and loading basic things like the BBC app and other news takes forever

Re: Has Reception Gotten Really Bad?

LBrennan — Thu, 21 Nov 2024 18:03:04 GMT

Yeah mine is beyond awful. I travel all over the UK with work and it’s just as bad wherever I go.

Re: Has Reception Gotten Really Bad?

Enlli — Thu, 21 Nov 2024 18:08:38 GMT

Sounds like congestion. (Too many users for the available bandwidth)

Download to My Network App to monitor and report.

https://www.o2.co.uk/apps/my-o2

Re: Has Reception Gotten Really Bad?

Oxonian — Sat, 23 Nov 2024 18:18:42 GMT

@db270488

@LBrennan

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

Understand your network coverage

With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:

- check the status of our network in your area – you don’t even need to enter your postcode
- test your network speeds
- report any issues with your service.

It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.