https://community.o2.co.uk/t5/Discussions-Feedback/O2-not-allowing-new-purchase/m-p/1764109#M136032 <P>Hi, I have tried to purchase a new sim. I was a previous customer, however when I went to check out I failed the credit check! My credit score is excellent so there must be another reason. When another persons tries to make the purchase it does not accept the postcode! Any advice on how I deal with this issue. Thanks&nbsp;</P> Mon, 18 Nov 2024 11:17:39 GMT jrda 2024-11-18T11:17:39Z https://community.o2.co.uk/t5/Discussions-Feedback/O2-not-allowing-new-purchase/m-p/1764109#M136032 <P>Hi, I have tried to purchase a new sim. I was a previous customer, however when I went to check out I failed the credit check! My credit score is excellent so there must be another reason. When another persons tries to make the purchase it does not accept the postcode! Any advice on how I deal with this issue. Thanks&nbsp;</P> Mon, 18 Nov 2024 11:17:39 GMT https://community.o2.co.uk/t5/Discussions-Feedback/O2-not-allowing-new-purchase/m-p/1764109#M136032 jrda 2024-11-18T11:17:39Z https://community.o2.co.uk/t5/Discussions-Feedback/O2-not-allowing-new-purchase/m-p/1764112#M136033 <P>Nothing unusual with O2</P><P>You may be better off going elsewhere as these things seem to take time sorting out</P> Mon, 18 Nov 2024 11:37:43 GMT https://community.o2.co.uk/t5/Discussions-Feedback/O2-not-allowing-new-purchase/m-p/1764112#M136033 Enlli 2024-11-18T11:37:43Z