https://community.o2.co.uk/t5/Discussions-Feedback/Charged-6-64-extra-for-2-years/m-p/1763624#M135984 <P>Hi folks - I’ve been charged £6.64 since my contract for&nbsp;<SPAN>my Apple Watch expired in June 2021. I have no idea why this has escaped me until now. I broke my Apple Watch and it was uneconomical to repair — over two years ago! I cancelled the contract when it was up, so I have not idea why it has still been taken out. Is there anything I can do about this? I plan on calling o2 customer service tomorrow. I thought the extra charge was one of my bolt ons, not the watch, which i definitely cancelled and have not been using since I paid off the device and cancelled it when taking out my last contract.&nbsp;</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0061.png"><img src="https://community.o2.co.uk/skins/images/04B5DF8EA1EC97DBDD657E7778B48D27/responsive_peak/images/image_rejected.gif" alt="IMG_0061.png" /></span></P><P> </P> Fri, 15 Nov 2024 21:52:34 GMT mcginnR9 2024-11-15T21:52:34Z https://community.o2.co.uk/t5/Discussions-Feedback/Charged-6-64-extra-for-2-years/m-p/1763624#M135984 <P>Hi folks - I’ve been charged £6.64 since my contract for&nbsp;<SPAN>my Apple Watch expired in June 2021. I have no idea why this has escaped me until now. I broke my Apple Watch and it was uneconomical to repair — over two years ago! I cancelled the contract when it was up, so I have not idea why it has still been taken out. Is there anything I can do about this? I plan on calling o2 customer service tomorrow. I thought the extra charge was one of my bolt ons, not the watch, which i definitely cancelled and have not been using since I paid off the device and cancelled it when taking out my last contract.&nbsp;</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0061.png"><img src="https://community.o2.co.uk/skins/images/04B5DF8EA1EC97DBDD657E7778B48D27/responsive_peak/images/image_rejected.gif" alt="IMG_0061.png" /></span></P><P> </P> Fri, 15 Nov 2024 21:52:34 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Charged-6-64-extra-for-2-years/m-p/1763624#M135984 mcginnR9 2024-11-15T21:52:34Z https://community.o2.co.uk/t5/Discussions-Feedback/Charged-6-64-extra-for-2-years/m-p/1763626#M135985 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5714129">@mcginnR9</a>&nbsp;</P><P class="">You can get in touch with Payment Management team on 0800 902 0217</P><P class="">Payment Management opening hours:</P><P class="">Monday to Friday – 8am to 8pm</P><P class="">Saturday – 8am to 6pm</P><P class="">Sunday – 9am to 6pm</P> Fri, 15 Nov 2024 21:59:51 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Charged-6-64-extra-for-2-years/m-p/1763626#M135985 MI5 2024-11-15T21:59:51Z