o2 Lost my number and manager told me to "Get used to it"

ZachShannon — Tue, 12 Nov 2024 18:52:43 GMT

I have been having phone calls with o2 customer service every few days since the start of October. I was told initially there was a small error with my number transfer and it would take 24-48 more hours. After a month and a half of being told the same thing every few days, I spoke to a manager who told me that they had lost my number, when I asked what I was suppose to do he said I should but a new number and get used to it.

Absolutely disgusting customer service.

Re: o2 Lost my number and manager told me to "Get used to it"

madasaf1sh — Tue, 12 Nov 2024 18:56:57 GMT

@ZachShannon

Scarily enough have heard this from a few networks, in the past, although it seems to happen more often a lately on o2..

There is nothing anyone on here can do..

Your only option is the complaints process https://o2.co.uk/how-to-complain

topic Re: o2 Lost my number and manager told me to "Get used to it" in Discussions & Feedback

o2 Lost my number and manager told me to "Get used to it"

Re: o2 Lost my number and manager told me to "Get used to it"