topic Re: No caller ID on incoming calls in Discussions & Feedback

No caller ID on incoming calls

stephenmcginlay — Thu, 07 Nov 2024 22:14:07 GMT

2 MIG number submissions made and 3 weeks later still no fix. Various calls to O2 support who promise to fix the issue and contact me but neither has happened

Re: No caller ID on incoming calls

gmarkj — Fri, 08 Nov 2024 09:37:54 GMT

Try using social media if you have it @stephenmcginlay - you need to ask for the CLI (caller line identification) bolt on to be added to your account.

Once done, it should look like this:

All links to o2 social media are in the guide below:

Re: No caller ID on incoming calls

stephenmcginlay — Fri, 08 Nov 2024 17:30:56 GMT

TVM

I have sent a message as you advised and hopefully this will resolve the issue. I will advise you of the outcome for your future reference

Best Regards

Steve