topic iphone 16 Pro Max delays in Discussions & Feedback

iphone 16 Pro Max delays

leedee — Wed, 06 Nov 2024 22:23:52 GMT

Anyone experiencing delays getting their iphone 16 Pro Max? i ordered mine on the 7th October with an 'up to 4 week' delivery time frame and it still hasnt arrived, for a week now i get daily texts from O2 at the exact same time saying it will be with me tomorrow and the carrier will get in touch but nothing happens and just get the same boiler plate text and promise. I have spoken to customer service twice but as all they say is that they will escalate. Since then i noticed that delivery on the O2 shop says within a week so stock must be picking up?

Re: iphone 16 Pro Max delays

Enlli — Wed, 06 Nov 2024 22:25:57 GMT

Big thread here about it

https://community.o2.co.uk/t5/Welcome-News/iPhone-16-iPad-mini-A17-Pro-amp-Watch-Series-10-Megathread-FAQ-s/td-p/1746301

Re: iphone 16 Pro Max delays

Charlluke — Fri, 08 Nov 2024 12:00:46 GMT

Exactly the same scenario here!! Even ordered the same day as you! I get the same text every evening since saturday @ 16:17 on the dot... I have now looked online and you can order all colours for next day delivery!!???

Re: iphone 16 Pro Max delays

Oxonian — Sat, 09 Nov 2024 19:14:36 GMT

You @leedee and @Charlluke could consider contacting the sales' team via social media for an update :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

The social media team are based in the UK and have a good reputation for solving customer problems.

You will both appreciate that, unfortunately, this is a customer to customer community so we cannot access your accounts or provide other direct help. 👍