topic Re: Would I be able to get a Smart Watch that actually WORKS?! in Discussions & Feedback

Would I be able to get a Smart Watch that actually WORKS?!

Anonymous — Tue, 22 Oct 2024 16:53:09 GMT

I've had 2 Samsung Galaxy Watches so far, I had to take the first one back because I couldn't set it up, even the bloke in the Meadowhall O2 shop failed... I got a SGSW 6 as a replacement, and I've just returned that this afternoon as it doesn't even hold a full charge for 24 hours.

They've sent it off for repair under Warranty, but I doubt they'll find anything wrong with it to be honest, and I can't really afford to claim on the insurance for a new Watch.

Anyway, does O2 sell ANY brand of Smart Watch, preferably Android, that actually works?

Re: Would I be able to get a Smart Watch that actually WORKS?!

pgn — Wed, 23 Oct 2024 20:35:34 GMT

@Anonymous

# quick flick through the guides for watches:

And switching families to Apple:

But for Samsung ones in particular, you have to get lucky with one of the in-store assistants who knows what they are about.

Good luck!

Re: Would I be able to get a Smart Watch that actually WORKS?!

madasaf1sh — Thu, 24 Oct 2024 08:02:18 GMT

Have a look on Amazon for the likes of the Nothing Watch 2 (£70) or one of the Huawei devices, or even the WiFi Version of the Pixel Watch 3 they are a lot cheaper or move to Apple

The Shamsung watches seem to be flakey across all networks...

Re: Would I be able to get a Smart Watch that actually WORKS?!

Anonymous — Tue, 29 Oct 2024 13:13:55 GMT

Well they've just sent me the Watch back, apparently they couldn't reproduce the error, you what?! So now I'm stuck paying off the contract on a Watch I can't use due to incompetent repair team? WTF?!

Re: Would I be able to get a Smart Watch that actually WORKS?!

madasaf1sh — Tue, 29 Oct 2024 13:30:14 GMT

@Anonymous

I would speak to Samsung and see what they suggest.. also might be worth having a look on the Samsung Community as well..

Re: Would I be able to get a Smart Watch that actually WORKS?!

Anonymous — Mon, 18 Nov 2024 18:55:14 GMT

What's the phone number for customer service? My phone is currently on charge so I need the landline number if possible?

Re: Would I be able to get a Smart Watch that actually WORKS?!

MI5 — Mon, 18 Nov 2024 19:05:52 GMT

@Anonymous

All numbers here

Re: Would I be able to get a Smart Watch that actually WORKS?!

Anonymous — Mon, 18 Nov 2024 19:16:38 GMT

I've just rung on the landline, like I said in a post just now in the tech support section, I have neither the patience or time to be on the phone all night to annoying music waiting for them to answer.

Re: Would I be able to get a Smart Watch that actually WORKS?!

MI5 — Mon, 18 Nov 2024 19:27:42 GMT

No one here can do anything so you've no choice if you want answers.

Re: Would I be able to get a Smart Watch that actually WORKS?!

Oxonian — Tue, 19 Nov 2024 19:46:26 GMT

A potential alternative @Anonymous is to message O2 on social media :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

The social media team are based in the UK and are adept at solving customer problems. At lease they are worth a try ! 👍

Re: Would I be able to get a Smart Watch that actually WORKS?!

madasaf1sh — Tue, 19 Nov 2024 19:50:06 GMT

Yet again this information has been shared so your post is not needed on this thread... YAPP

Re: Would I be able to get a Smart Watch that actually WORKS?!

Anonymous — Thu, 21 Nov 2024 20:15:32 GMT

@Oxonian Your link to the O2 Facebook was fake, they tried to scam me out of £133 to "verify my account", you what?!

In the end I spent most of yesterday afternoon in the shop at Meadowhall and the guy in there did what the guy at the Fargate shop should've done last week, and gave me a new Watch strap/fitted it.

Instead of telling me to contact customer services online.

Re: Would I be able to get a Smart Watch that actually WORKS?!

pgn — Thu, 21 Nov 2024 22:01:09 GMT

As noted in my reply above, @Anonymous "... you have to get lucky with one of the in-store assistants who knows what they are about." - seems like you finally hit paydirt!

Also the links shared by @Oxonian above are genuine, and lead you to the O2 Social Media Support Team (UK-based, for the most part!) - and in the absence of an emoji on your "...O2 Facebook was fake, they tried to scam me..." line, I can only say the info shared by @Oxonian matches that shared by @MI5 above: "All numbers here Guide: How to find help & contact O2"

Glad you got sorted, finally. On behalf of all those who offered advice in this thread: You're welcome.

Re: Would I be able to get a Smart Watch that actually WORKS?!

jonsie — Thu, 21 Nov 2024 22:16:51 GMT

@pgn wrote:

Glad you got sorted, finally. On behalf of all those who offered advice in this thread: You're welcome.

Sometimes you just wonder why we bother

Glad I didn't...

Re: Would I be able to get a Smart Watch that actually WORKS?!

MI5 — Thu, 21 Nov 2024 22:40:53 GMT

We know the (slightly modified) name from the past@jonsie

Re: Would I be able to get a Smart Watch that actually WORKS?!

jonsie — Thu, 21 Nov 2024 23:17:16 GMT

I thought it rang a bell. I didn't like the tone of his posts which is why I left the thread alone!

Re: Would I be able to get a Smart Watch that actually WORKS?!

Cleoriff — Thu, 21 Nov 2024 23:51:22 GMT

@MI5 wrote:
We know the (slightly modified) name from the past@jonsie

It was the 'Meadowhall Shopping Centre' which I remembered @jonsie @MI5 😂

I backed away at that point!

Re: Would I be able to get a Smart Watch that actually WORKS?!

madasaf1sh — Fri, 22 Nov 2024 08:57:05 GMT

Just to point out no one in Sheffield calls it Meadowhall or even Meadowhall Shopping Centre, it is called Meadowhell so he must be from the posh end of Sheffield, as his demeanour comes across that way...

Re: Would I be able to get a Smart Watch that actually WORKS?!

jonsie — Fri, 22 Nov 2024 09:01:52 GMT

Arrogant? Entitled?