topic Re: Contract Renewal in Discussions & Feedback

Contract Renewal

Gerrymac66 — Tue, 01 Oct 2024 19:09:55 GMT

I have a Sim Only deal ending this month on the 16th. I want to stay with O2 but want to keep my bill date the same. Can I renew now or wait until the 16th?

There is a cheaper deal on Uswitch which I will purchase.

Thanks in advance.

Re: Contract Renewal

jonsie — Tue, 01 Oct 2024 19:11:52 GMT

Use USwitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be at the cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+

Re: Contract Renewal

Gerrymac66 — Tue, 01 Oct 2024 19:16:57 GMT

So I can do this now on the Uswitch site?

Thanks

Re: Contract Renewal

jonsie — Tue, 01 Oct 2024 19:26:58 GMT

If My O2 states you can upgrade now then yes

There may be an adjustment for the difference in tariffs on your next bill

Re: Contract Renewal

Gerrymac66 — Tue, 01 Oct 2024 19:32:25 GMT

Cheers 👍