topic Re: Network coverage map is a scam in Discussions & Feedback

Network coverage map is a scam

Matt400 — Tue, 03 Sep 2024 14:14:59 GMT

Took out a contract with O2 based on the network coverage map, I haven't had any signal since the day I have taken out the contact and even put the house the signal is flakey at best.

So my question is why not have a network coverage map that customers can update to allow other potential customers make an informed decision, I know 99% UK coverage looks good on paper but I can't be the only person living in the 1%, now I know the map is only a guide but if it is only a guide how can 02 brag about 99% coverage this is misleading and false, now I am committed to a contract which is useless and I am unable to use.

Re: Network coverage map is a scam

madasaf1sh — Tue, 03 Sep 2024 14:24:43 GMT

@Matt400

The coverage maps across all networks are all computer generated and based on perfect conditions, and doesn't take into consideration the laws of physics and what buildings are made of, or what will impede the radio waves..

We all say on here that before jumping into a contract you test drive all the networks with some free PAYG sims and see which is best where you need to use it, and the best analogy is you wouldnt buy a car with out test driving the car first..

Your only option is to pay off the contract and move elsewhere as the terms and conditions (again across all networks) state that coverage is not guaranteed in any locations

And it does state this at the bottom..

If you want to use user based coverage maps, then use OpenSignal, CellMapper or others

Re: Network coverage map is a scam

Enlli — Tue, 03 Sep 2024 15:13:17 GMT

Signal maps only give an idea of signal strength, they don't deal with signal quality, bandwidth etc

Re: Network coverage map is a scam

Matt400 — Tue, 17 Sep 2024 20:06:53 GMT

Typical salesman spill, let me update the map so my neighbours know that the signal here is nonexistent, previously I was on Giffgaff which uses the 02 signal but the WiFi calling was so much more reliable.