topic Data bolt ons in Discussions & Feedback

Data bolt ons

Idy1966 — Tue, 06 Aug 2024 18:30:49 GMT

Hi hopefully someone can help me.

Ordered a data bolt on and ended up with it 3 times I want to cancel 2 of them. O2 customer service said they can’t do it and I would have to do it myself?

Re: Data bolt ons

TallTrees — Tue, 06 Aug 2024 18:45:51 GMT

Hi @Idy1966

I don't know how you got 3 bolt on

Unfortunately a Bolt On cannot be cancelled as it is a special order a one off.

If it was a technical error by o2 you need to ask o2 customer service again to help you.

Here

Best wishes