https://community.o2.co.uk/t5/Discussions-Feedback/Billing/m-p/1738126#M133607 <P>Customer services actual shambles, contacted o2 Eight times now been cut off twice, had restrictions put on my phone now 3 times for money i have already paid last month for my old contract, Been told 5 times this has been sorted only to find out i have had restrictions put on my account today, i have been told this has been escalated they have raised 2 tickets to sort this out. now on hold trying to remove restrictions from my account what a joke the customer service is,</P> Sun, 04 Aug 2024 13:31:30 GMT Champo 2024-08-04T13:31:30Z https://community.o2.co.uk/t5/Discussions-Feedback/Billing/m-p/1738126#M133607 <P>Customer services actual shambles, contacted o2 Eight times now been cut off twice, had restrictions put on my phone now 3 times for money i have already paid last month for my old contract, Been told 5 times this has been sorted only to find out i have had restrictions put on my account today, i have been told this has been escalated they have raised 2 tickets to sort this out. now on hold trying to remove restrictions from my account what a joke the customer service is,</P> Sun, 04 Aug 2024 13:31:30 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Billing/m-p/1738126#M133607 Champo 2024-08-04T13:31:30Z https://community.o2.co.uk/t5/Discussions-Feedback/Billing/m-p/1738128#M133608 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4056338">@Champo</a>&nbsp;</P><P>&nbsp;</P><P>Sometimes the o2 billing system throws a wobble, and it will take o2 IT to fix the account, and all Customer Servcies will be able to do is put a temporary lift of restrictions on the account..&nbsp;</P><P>&nbsp;</P><P>You would be better speaking to the Payment Management team on 0800 902 0217 as they can do more than normal customer services,</P> Sun, 04 Aug 2024 13:53:16 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Billing/m-p/1738128#M133608 madasaf1sh 2024-08-04T13:53:16Z