topic Re: Billing in Discussions & Feedback

Billing

Duke1 — Wed, 17 Jul 2024 15:26:06 GMT

Hi can anyone help I’ve paid my 02 bill it’s pending in the bank for 3 days now but it’s not saying I’ve paid it on the app it’s saying it’s overdue and they keep sending me txt to say it’s overdue but I’ve paid it

Re: Billing

jonsie — Wed, 17 Jul 2024 15:30:35 GMT

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202

Use the specific Payment management number 0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Re: Billing

Oxonian — Wed, 17 Jul 2024 20:17:14 GMT

You can save yourself similar issues in the future @Duke1 by setting up a direct debit :-

Re: Billing

MI5 — Wed, 17 Jul 2024 20:38:45 GMT

😂

Re: Billing

madasaf1sh — Wed, 17 Jul 2024 21:04:45 GMT

same poo different thread, its getting tedious now isnt it @MI5 🤣😂🤣 at least it makes a change from the complaint rubbish...

Re: Billing

MI5 — Wed, 17 Jul 2024 21:10:52 GMT

Small mercies 😂